2018 3791RD cracked frame
New 3791RD used on one 3 week trip. During the trip we saw the closet wall bowing in towards the wash machine closet, a slight rinkle on the left front where the bedroom slide comes out.
Camping world says they have approval from Keystone to fix the frame under a factory recall. I think the service writer is feeding me a line of bull.
The service guy says they will fix the frame per keystone instructions, then when it is fixed, then they will order all the replacement wood closet parts, which will take 30 days or more. They have already had the 3791 for 30 days.
I told the service writer the new batteries are sitting there going dead, are you going to give me new ones when you are done? he says no, but I can come and get the batteries and keep them charged myself.
Any suggestions or input is appreciated.
__________________
2018 3791RD
2015 DRW GMC Denail HD 3500
|