Fridge and the island

[LigonierMontana]

Here's a new one. I opened up the RV to get ready for a trip and found a strange problem. I heard a bell going off. What I found was the refrigerator door on the right bottom had a large dent in it and the door on that side was out of line and would not close. It appears the Samsung residential fridge had smashed against the Island counter top. I checked and the fridge is bolted to the wall so it couldn't' move and the Island was totally secure.
Talked to Keystone and they had no answer but they will fix it since it is under warranty. I am waiting for a service date from Camping World.

I spent some time trying to figure it out and the only thing I can see that might have happened is when the hydraulic slides in the kitchen (they come out together) the side wit the fridge starts and comes out from the bottom and the top stays so the slide is at an angle. It then stops and the other slides comes out fully and at that time the fridge side starts to move again and finishes. Maybe when the slide is at an angle it pushes against the counter top.

Hope we get it figured out. So much for this trip. Hope to get another in before the weather turns.
Anyone else have this problem?
Lynn