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06-19-2015, 09:23 AM
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#1
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Montana Fan
Join Date: Jul 2013
Location: Murfreesboro
Posts: 163
M.O.C. #13637
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Front cap fading help
Hi All, I purchase a 2014 High Country new in 2013. After about a year and a half the front cap has a major fading issue, I had the cap professionally detailed about 3 months ago and now the fading is already coming back. I know there have been other owners here with the same problem. With the unit out of warranty has anyone heard of Keystone correcting this problem out of warranty?
Thanks for any help.
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06-20-2015, 07:05 AM
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#2
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Montana Master
Join Date: Oct 2014
Location: Hagerstown
Posts: 865
M.O.C. #16013
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Have the same camper,tried waxing the devil out of it many times as per instructions from new. Fade came back within weeks. took it to the dealer and complained with many posts in hand from forum boards about this on going problem so they could not denie it. Keystone finally had the dealer paint it with clear coat. This fixed the problem so now I`m a happy camper. don`t fall for the out of warranty bull stay on top of them with documents and what you tried to do to prevent this.
Nothing you would have done would have prevented this and they know it. It`s just poor quality gel coat and painting with an automotive paint and clear coat is the only remedy. If you pay to have it done your looking at $1,800 to $2,000 from what I've read. Good luck,
__________________
2018.5 3791 Rear Den Montana, on the lake  no 3rd A/C, Mini Split, just do it
Electric Brakes  ..... Disk Brakes, it`s the only way
F350 Ford Dually 4:10`s w/bags (payload 5595 lbs) Sumo Springs 63 gal aux tank
Reese Goosebox Mor/Ryde SRE 4000 X Factors Monroe shocks.... real smooth ride
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06-21-2015, 04:24 AM
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#3
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Montana Fan
Join Date: Jul 2013
Location: Murfreesboro
Posts: 163
M.O.C. #13637
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Thank you for the advice, I will contact Keystone and see what happens.
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06-21-2015, 05:42 AM
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#4
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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May well become an issue with the legacy
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-15-2015, 02:44 PM
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#5
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Seasoned Camper
Join Date: Nov 2014
Location: Dover
Posts: 75
M.O.C. #15866
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We have the 318RE also. I waxed the cap in March and again at the end of June. The cap fade came back fairly quickly. In mid August we noticed the cap fading was really bad. Called the dealer and the soonest they could fit us in was 9/15/15. Called Keystone(in August) and notified them of the problem and that my warranty expires 9/6. Keystone advised they would document the problem and there would not be a problem with the warranty. Dropped the High Country off today and hope it will be taken care of.
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2014 High Country 318RE
2012 F250 6.7 long bed with B&W Hitch
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09-15-2015, 02:51 PM
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#6
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Montana Fan
Join Date: Feb 2015
Location: Ferndale
Posts: 273
M.O.C. #16033
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This disappointing to read. I have a 2014 HC. It is stored inside and sees about 3-4 weeks use currently. I have waxed it. So I guess when I hit the road when I retire. I will face this problem. Will be out of warranty and will either leave it or pay for clear coat. Geez got to love craftsmanship.
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09-15-2015, 03:53 PM
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#7
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,160
M.O.C. #6433
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Reading other rv forums it appears fading of colored gel coat front caps is s problem on SOBs also. Have not read of painted caps fading.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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09-15-2015, 08:28 PM
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#8
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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My friends had a clear "wrap" put on theirs after detailing. Seems like a good idea. Just had it done, time will tell. I have thought about a wrap with the logos for the front. The clear rap was a new idea I had not thought about. It works to keep cars looking new!
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09-19-2015, 08:59 AM
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#9
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Montana Master
Join Date: Oct 2014
Location: Hagerstown
Posts: 865
M.O.C. #16013
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Quote:
quote:Originally posted by BB_TX
Reading other rv forums it appears fading of colored gel coat front caps is s problem on SOBs also. Have not read of painted caps fading.
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As I posted before had mine dealer painted. It`s been out in the full sun since then ( 6 months )with one coat of wax on it since paint. Looks like this fixed it, no fading or chalking.
__________________
2018.5 3791 Rear Den Montana, on the lake no 3rd A/C, Mini Split, just do it
Electric Brakes ..... Disk Brakes, it`s the only way
F350 Ford Dually 4:10`s w/bags (payload 5595 lbs) Sumo Springs 63 gal aux tank
Reese Goosebox Mor/Ryde SRE 4000 X Factors Monroe shocks.... real smooth ride
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09-19-2015, 09:19 AM
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#10
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Montana Master
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
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My 3160 RL LE has had the back cap repainted as the dealer said the factory paint job was not good. They actually showed me where the paint did not actually make it to the window trim. They said the front was the same and needed fixed also. Of course it really needed fixing after they ran into the front cap with their forklift. This problem is still ongoing for our unit.
They claim in their brochure to have some kind of special paint on the Legacy Edition front and rear caps. Of course they also claim heated floors in the bathroom and bedroom and we all know that would really be stretching the truth.
Tom Marty
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10-23-2015, 02:32 PM
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#11
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Seasoned Camper
Join Date: Nov 2014
Location: Dover
Posts: 75
M.O.C. #15866
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Update. I had dropped the HC off at the dealer on 9/15/15 for the fading cap repair. Today I received a call from the dealer advising that the repair has been approved by Keystone. Due to a work backup, they estimate completion in about two weeks. Glad I winterized it before dropping it off. The good news is it will be ready for next season.
__________________
2014 High Country 318RE
2012 F250 6.7 long bed with B&W Hitch
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10-23-2015, 02:48 PM
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#12
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,160
M.O.C. #6433
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Good to hear Keystone is taking care of you. Did they say what they intended to do to correct the problem?
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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10-24-2015, 04:50 PM
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#13
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Seasoned Camper
Join Date: Nov 2014
Location: Dover
Posts: 75
M.O.C. #15866
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They are going to remove the decals, paint the cap, and then apply new decals.
__________________
2014 High Country 318RE
2012 F250 6.7 long bed with B&W Hitch
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