Samsung Fridge Not Cooling? Freezer Works Fine...

[Mosnowman]

I have a new 2018 Montana 3721RL with a Samsung Residential Fridge. It is no longer cooling? The ice maker has never worked. The freezer works fine.

I have been connected to shore power for the past 3 months. I have insured all buttons inside the fridge are correct. Here is what I’ve done thus far with no results..

Turned off breaker and then turned it back on: No results
Unplugged inverter in basement and plugged back in : No Results
Tried to power off with freezer/power freezer : Wouldn’t turn off

The freezer is working fine which seems odd that it would work but fridge won’t.

In any event I am 2 hours from CW and don’t want to take it back there for service due to reputation of not repairing things correctly. Service Dept has bad reputation.

Thoughts? Also can a regular refrigeration repair guy get to it, even if I have to pay vs warranty? Thanks for any suggestions.