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QC across the entire industry is poor. It's not isolated to any specific company. From my experiences and from seeing what is posted here, it appears that either a unit is trouble-free (like ours...knock on wood) or there are a lot of problems. Most everybody that has approached Montana with problems and an open mind seem to be satisfied with their after-sales service.
When we toured the factory during the 1st MOC rally and talked to Montana staff, they didn't dodge the issue at all. They were willing to work with owners to get issues resolved and actually took notes about our complaints. One thing they were hammered on was quality control. If you do a search on these forums, you will see a few discussions about QC at Montana and some of the posts described things that Montana is doing to resolve these issues.
Also, remember that Montana is an assembler of many parts. The staff that was present at the rally pointed out that there a limited number of suppliers in the RV industry and they are at their mercy when it comes to quality of components. This fact was blatantly obvious with the shortage of RV stoves early last year. The manufacturer had a run of bad propane regulators and virtually no RV manufacturer was able to get stoves for a couple of months. Of course, this applies to their recliners and windows, but not the cabinetry issues you are reporting.
Luckily, our 2004 is still doing good. No major faults. The only drawer that broke was due to my tripping over the dog's leash. We replaced the poor quality Quest DVD player with a Samsung unit and we will be calling Fantastic to get the gasket replaced to fix the sticking issue, as described be Glenn in a recent post.
I hope Montana can help fix your issues. Good Luck.
Fred
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