Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC on M.A.R.S. > Repairs & Service
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 10-19-2018, 04:01 PM   #1
awheeler
Montana Fan
 
Join Date: Feb 2017
Location: College Station & Dripping Springs
Posts: 259
M.O.C. #19482
Valdosta GA (Actually Lake Park) - Camping World

Anyone had any experience with Camping World off of I75 in Valdosta/Lake Park Georgia? Since I am close by for a few days, I have schedule an appointment to have the wheels greased next week - on our way west.



It seems each Camping World has its good and bad. Just curious if anyone has used this one for service?


Thanks in Advance for your input.
__________________
Don & Ann Wheeler (+ 3 Rescued Yorkies)
2017 Montana 3791RD Legacy
2017 RAM 3500 Laramie Diesel Dually, Aisin, 4.10, Sailuns, TST TPMS, 360 Cameras.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
awheeler is offline   Reply With Quote
Old 10-20-2018, 10:03 AM   #2
wecker1
Established Member
 
Join Date: Nov 2017
Location: Hahira
Posts: 46
M.O.C. #20840
The Lake Park CW is the closest service center to my home port and I've used them three or four times this past year for warranty work. Obviously every experience is different, but mine have all been positive. The service reps are all very professional in their approach and well informed as the Keystone warranty process. They kept me informed in regards to each step of the warranty/repair process, i.e., inspection/analysis, communication with Keystone, parts ordering, and expected timelines. In all instances the repairs were completed as promised or sooner. The showroom is larger than others that I've been to and the sales folks have always been helpful and attentive. There are also a couple of RV parks within a mile or so of the CW in case you need to overnight the night before or after.

Good luck!
__________________
Wayne & Karen
2017 3791RD
2017 Ford F350 Lariat, CC, LB, PSD, DRW, 4WD
wecker1 is offline   Reply With Quote
Old 10-20-2018, 01:49 PM   #3
awheeler
Montana Fan
 
Join Date: Feb 2017
Location: College Station & Dripping Springs
Posts: 259
M.O.C. #19482
Quote:
Originally Posted by wecker1 View Post
The Lake Park CW is the closest service center to my home port and I've used them three or four times this past year for warranty work. Obviously every experience is different, but mine have all been positive. The service reps are all very professional in their approach and well informed as the Keystone warranty process. They kept me informed in regards to each step of the warranty/repair process, i.e., inspection/analysis, communication with Keystone, parts ordering, and expected timelines. In all instances the repairs were completed as promised or sooner. The showroom is larger than others that I've been to and the sales folks have always been helpful and attentive. There are also a couple of RV parks within a mile or so of the CW in case you need to overnight the night before or after.

Good luck!

Thank you so much for the information. We are currently staying at Grassy Pond Campground - Moody AFB just up the road. We are scheduled to arrive CW at 9 AM on Thursday, as we head out. We will stop at CW, have the work done, then head to Defuniak Springs for a few nights then on to Perdido Key. Moving West a little at a time - Keesler AFB, Lake Charles, Schulenburg, San Antonio/Canyon Lake, Corpus Christi NAS.
__________________
Don & Ann Wheeler (+ 3 Rescued Yorkies)
2017 Montana 3791RD Legacy
2017 RAM 3500 Laramie Diesel Dually, Aisin, 4.10, Sailuns, TST TPMS, 360 Cameras.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
awheeler is offline   Reply With Quote
Old 10-20-2018, 11:26 AM   #4
1retired06
Montana Master
 
Join Date: Feb 2012
Location: Lake Gaston
Posts: 7,259
M.O.C. #12156
While staying at the campground just down the road called Eagles Roost, ran into an angry couple who felt that CW had done damage to their rig while parked on their lot, and CW would take no responsibility for the damage. Very nice Class A diesel pusher with the back end passenger side crushed. They were doing battle, we left before anything was decided.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
1retired06 is offline   Reply With Quote
Old 10-20-2018, 12:24 PM   #5
awheeler
Montana Fan
 
Join Date: Feb 2017
Location: College Station & Dripping Springs
Posts: 259
M.O.C. #19482
Thanks for the info. I plan to stand right there (yes for 2-3 hours) and watch everything.
__________________
Don & Ann Wheeler (+ 3 Rescued Yorkies)
2017 Montana 3791RD Legacy
2017 RAM 3500 Laramie Diesel Dually, Aisin, 4.10, Sailuns, TST TPMS, 360 Cameras.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
awheeler is offline   Reply With Quote
Old 10-26-2018, 02:56 PM   #6
awheeler
Montana Fan
 
Join Date: Feb 2017
Location: College Station & Dripping Springs
Posts: 259
M.O.C. #19482
Quote:
Originally Posted by awheeler View Post
Anyone had any experience with Camping World off of I75 in Valdosta/Lake Park Georgia? Since I am close by for a few days, I have schedule an appointment to have the wheels greased next week - on our way west.
It seems each Camping World has its good and bad. Just curious if anyone has used this one for service?
Thanks in Advance for your input.
Everything went great! Pulled in to Camping World in Lake Park Georgia about 20 mins before our scheduled time of 9:00 AM. Pulled out at 10:45 AM.

Talked to the Mechanic/Tech that did the work - Matt - and he stated that with the miles we have put on the 5'er the wheels looked great. The grease still had color and the brakes looked very good.

The counter folks, especially Erica, were extremely friendly and accommodating. When I mentioned the fridge was full, she said "no problem we will hook up the power and keep things cold".

So, overall, excellent experience with this CW. It is a great place to stop if you find you need work done while traveling. The town has a great home-style restaurant, people are friendly, campgrounds close by.

Overall, excellent experience.
__________________
Don & Ann Wheeler (+ 3 Rescued Yorkies)
2017 Montana 3791RD Legacy
2017 RAM 3500 Laramie Diesel Dually, Aisin, 4.10, Sailuns, TST TPMS, 360 Cameras.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
awheeler is offline   Reply With Quote
Old 10-28-2018, 10:42 AM   #7
Fish
Established Member
 
Join Date: Jul 2018
Location: Marion
Posts: 26
M.O.C. #22281
The people at Camping World Lake Park have always been very nice to me. I've stopped there 4 times on my trips to Florida and stayed at their campground next door. When I'd register they'd ask me if I belonged to Good Sam, I said I did but it expired, they let me stay at the campground free for reupping.


Last time through they had sold the campground but the new owner is still very reasonable.
__________________
2019 Montana High Country 384BR
2018 Ram cclb 4x4 6.7 cummins/aisin dually
Fish is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 03:31 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.