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05-19-2018, 01:30 PM
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#1
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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Dish on the go Deposit
You all that use dish on the go, did you have to pay a deposit of 1 month fee?
I turned ours on Jan 2, and turned it off April 30(4 months), I had made a payment for the month of May(#5 payment) and called them on April 30th to turn off service and they refunded the last payment.
Today, I get a bill for double the monthly payment of $76 dollars. I called and she told me that they charge a deposit of 1 month. So she says i still owe this 1 month deposit cause the money was refunded.
I was never told that I have to pay 1 month ahead, and they hold onto that until i quit dish(I guess).
THANKS....
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05-19-2018, 01:32 PM
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#2
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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Have not been charged that. At least not yet
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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05-19-2018, 01:37 PM
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#3
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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And the odd part is, I activated it back in October for 1 month, and didnt pay it then.
I guess its more like paying 1 month in advance.
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05-19-2018, 01:43 PM
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#4
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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That is what we did. Jut activated it for one month. Then suspended it before teh month was up
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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05-19-2018, 02:03 PM
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#5
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Montana Master
Join Date: Nov 2015
Location: Arlington
Posts: 1,522
M.O.C. #18081
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I have never been asked for a deposit nor did I have any knowledge of a deposit requirement. That's one I have never heard of.
__________________
SOB
2015 Volvo VNL780 D13, iShift, 32k ET air hitch, Idle Free LiFePO4 APU
16.8KWhr LiFePO4, 2.52 kw solar, 10kva Victron split phase
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05-19-2018, 04:05 PM
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#6
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,924
M.O.C. #20477
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We did not pay a deposit.
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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05-19-2018, 06:25 PM
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#7
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,160
M.O.C. #6433
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We did not pay a deposit. However when we were not planning to use it for a while, I did not pay for the next month, and they automatically canceled our service, and the next month I got a “past due” notice saying I owed 2 months. When I called and ask why I got that notice the lady said that is just how their billing system works and I should just ignore it. Couple months later I called to restart the service, paid one month, and had service back in a few minutes.
If they give you any grief just tell them you decided to go with Directv and they will quickly backpedal.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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05-20-2018, 08:30 AM
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#8
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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I guess "deposit" is a wrong work to have used, its 1 month in advance, and they keep it.
Not sure when you get it back.
Im waiting for Monday to roll around so I can talk to someone in the USA....
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05-20-2018, 10:02 AM
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#9
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Montana Fan
Join Date: Jan 2010
Location: Fulltiming
Posts: 313
M.O.C. #10012
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I just do not pay the next month and they automatically discontinue service until I pay the bill. Never had to call to discontinue service. I make sure before I let the bill lapse that I drop service down to minimum so I do not have premium/sports channels getting billed when I reconnect. never had to pay a "deposit".
__________________
Steve and Diane Pena
SOB Owner
2014 F-350 Dually Diesel
Home is where we park it
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05-20-2018, 10:34 AM
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#10
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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It's not a deposit. It's paying a month in advance. I have had to do that from the day I opened the account.
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05-20-2018, 12:10 PM
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#11
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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Quote:
Originally Posted by waynemoore
It's not a deposit. It's paying a month in advance. I have had to do that from the day I opened the account.
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So they keep that 1 month in advance?
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05-20-2018, 12:18 PM
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#12
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,160
M.O.C. #6433
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You pay in advance for the coming month. At the end of that month you pay for the next month if you want to continue service. If you do not pay, they automatically stop your service until you restart it by paying for the next coming month.
If you permit them to auto charge your credit card, they will charge you every month whether you use it or not. I did not permit them to do that.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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05-20-2018, 12:51 PM
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#13
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Montana Fan
Join Date: Jun 2016
Location: Reno
Posts: 140
M.O.C. #18681
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We didn't pay a deposit, but we did have to pay one month up front.
__________________
Marsha& Kirk
2016 3160RL, 2002 Ford F350 Turbo Diesel
Rudy & Roxy, mini dachshunds
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05-20-2018, 01:21 PM
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#14
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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I guess deposit is the wrong word, yes 1 month up front, but do they keep that, or does it go to pay your last bilL before turning the service off?
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05-21-2018, 12:34 PM
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#15
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Montana Master
Join Date: Sep 2010
Location: North East
Posts: 1,050
M.O.C. #10758
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So I called DISH today and talked to someone here in the USA, after checking with his supervisor, he said do not worry about your bill. He said my account was not setup for DISH OUTDOORS.
It is now.
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06-03-2018, 05:56 PM
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#16
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New Member
Join Date: Oct 2015
Location: Lincoln
Posts: 2
M.O.C. #17956
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I turn my dish on and off a couple times a year., Just pay in advance and you are good to go. never been a deposit, but yes you pay in advance for the month.
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06-04-2018, 11:53 AM
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#17
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Established Member
Join Date: Jan 2016
Location: Rancho Cordova
Posts: 16
M.O.C. #18236
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DISH Fees
I find that when I activate DISH they charge a full month in advance. When I de-activate I end up with a credit. They charge a monthly fee of about $5 which is applied to the credit. When I reactivate they charge another one month but I still have the residual credit. I guess if I asked for a refund that they would cancel my account and have to start all over with the next activation. Their online activation process seems to have gotten better. We particularly like the Wally receivers. Hope this helps. Steve
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