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09-02-2011, 03:48 PM
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#1
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Seasoned Camper
Join Date: Sep 2004
Location: Crossville
Posts: 85
M.O.C. #2082
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Wheel corrosion
We had some corrosion develop on the "passenger" side wheels on our 3465 that looked like spider webs under the finish. I called our dealer (Northgate) and he took it from there. He requested some pictures which I sent and today two brand new rims arrived at our front door via FedEx. Now that's what I call dealer service....
They offered to change them out but it's about a 300 mile round trip, cheaper for me to have it done local. No idea as to the cause yet. I kept all four clean and wiped off with Protecto.
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09-02-2011, 04:11 PM
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#2
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Montana Master
Join Date: Mar 2007
Location:
Posts: 2,156
M.O.C. #6920
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Keystone and dealer honor your warranty as it should be.
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09-03-2011, 03:24 AM
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#3
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Quote:
quote:Originally posted by mail2us
Keystone and dealer honor your warranty as it should be.
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Congrats! I'm glad they took care of the problem.
Good evidence of Keystone and a dealer doing the right thing. Just like they did with my unit, and scores of other members units.
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09-03-2011, 03:40 AM
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#4
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Montana Master
Join Date: Dec 2002
Location: Rapid City
Posts: 739
M.O.C. #77
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Tommy,
I'm glad that worked out. Crossville is a drive or 2 from a lot of places. When I was growing up in Chattanooga, I enjoyed fishing at both Watts Bar Lake and Center Hill Lake and stopping in Crossville when jumping between the two.
Hope your Labor Day Weekend goes great.
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09-04-2011, 01:01 AM
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#5
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Billy and crew at Northgate just can't be beat !
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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09-04-2011, 02:25 AM
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#6
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Sorry to throw water on all the kudos.
It wasn’t Keystone that honored any warranty. It was TredIt. I have done business with TredIt concerning my wheels. They are excellent with their consumer support and extremely excellent in correcting problems that involve their wheels even when it isn’t really their problem. They treated me very well when I needed help that Keystone would not give.
As I have stated in another post I have come to the conclusion that most of my problems with Keystone are the result of an extremely incompetent dealer.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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09-04-2011, 02:39 AM
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#7
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Montana Fan
Join Date: Dec 2005
Location: Grain valley
Posts: 356
M.O.C. #5098
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I am happy that they took care of your wheels. It was a good thing they were still under warranty. Mine were out of warranty and neither Tredit nor Keystone would do anything about it.
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09-04-2011, 02:55 AM
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#8
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Hi
The type of corrosion you described is caused by the process the aluminum goes thru after casting. After a cooling and aging process they are machined. Then an acid type solution is applied and washed off to condition the aluminum for the final coating. The wash process not being performed correctly causes the spider webs.
I have training in inspecting aluminum products for this condition.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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09-05-2011, 10:19 AM
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#9
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Montana Master
Join Date: Dec 2005
Location: Eugene
Posts: 1,050
M.O.C. #5091
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I always thought it was the clear coating on the wheels.My wheels on my 2010 Montana are starting to get white spots around the lug nuts.
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