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New 2955RL on order no more!
No, we didn't cancel our order. Our unit arrived at the dealers last Tuesday (29th). It wasn't even suppose to come off the line until the 28th. Guess their ahead of schedule or into a major slowdown. Went down there yesterday (Sat)for the hitch installation, Nomad trailer trade-in, PDI, and final payment, but things went south as soon as we arrived. First thing we noticed was the Mor-Ray hitch box not installed, walked inside and noticed the vacumn also wasn't installed. Everything else was perfect and unit looked beautiful! After a few cell phone conservations between the owner and service manager (the owner was tied up at a funeral) everything got straightened out. A vacumn unit was put on order, the Mor-Ray hitch box was available in their parts dept, and a capture plate (pullrite hitch) was ordered from Portland. Everything should be installed by Wednesday and we'll make another trip down there next Sat. We did go ahead and have the hitch assy and plug connector installed, traded in the trailer, and did the PDI. I had printed out the 12 page PDI from this forum, read it through several times and felt very comfortable going into the process. We were scheduled for several hours with a service rep but ended up having him for 4 1/2 hours. We had a million questions and looked over every possible inch (even had a CD/DVD). We operated everything, except for the crank-up antenna-forgot about that one although I did look at the sealant around it's base when I was on the roof. He was outstanding to work with, had correct answers for all the questions and never once acted rushed. The hitch and plug was complete by the time we got done, so he immediately started explaining how the hitch worked, although we didn't actually hook up since we had the wrong hitch box and will go more in depth next week, but we did check the lights, brakes, back-up lights. So after all this shakedown inspection we found two minor items (other than the two major items), one screw missing from a wheel skirt and a little binding on the bedroom emergency window. That was it - I'm sure we'll find more during our shake down trip, but so far we are very impressed and the dealership was VERY apologic about the screwup, even though it was obviously a Keystone mistake, as they showed us the order invoice and both item was listed. So we have to put off our excitment for one more week, but it was sure nice to get to walk though OUR unit. My only disappointment (which is really my fault for not paying closer attention) was the rear receiver. I swore that it was a 2" receiver, only to find out that it's only 1 1/4". We had already bought a bicycle rack for a 2" receiver and will now have to take it back. I also noticed it was only rated for 200 lbs. That about 1 rack and a couple of bikes and that's about it. Oh well, THANK YOU to everyone that offered your support and good advice. I've already learned a lot from this forum and have a few more specific questions that I didn't want to discuss with the dealer, but will address them in seperate topics as there's already topics started.
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