Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > General Discussions about our Montanas
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 09-18-2018, 07:18 AM   #1
Renegade1LI
Montana Fan
 
Join Date: Jul 2018
Location: Islip Terrace
Posts: 109
M.O.C. #22165
Keystone Survey

Has anyone received feed back from Keystones customer survey? I haven't filled it out yet & not quite sure how I want to word it. Just curious if it was helpful with any ongoing issues.
Renegade1LI is offline   Reply With Quote
Old 09-18-2018, 07:41 AM   #2
BB_TX
Montana Master
 
Join Date: Oct 2006
Location: McKinney
Posts: 4,632
M.O.C. #6433
Since mine is 11 yrs old, not likely I will get a survey. Our unit has been great with almost no problem. But if I was unhappy with anything about a new one I would not hesitate to clearly express my problem with any issues. BUT. Clearly stating an obvious or perceived problem(s) with the unit without getting overtly critical is more likely to be received as a positive feedback. Words like junk, trash, incompetent, etc. are likely to get less attention than less harsh remarks such as poor quality construction technique. There are ways to firmly express your discontent without coming off like a whiner. It is not what you say, but how you say it.
__________________
Bill & Patricia

2007 3075RL
2012 F350 SRW CC LB FX4 6.7
BB_TX is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:51 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.