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11-06-2011, 02:26 PM
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#1
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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help
the unit next door to us has a problem that I saw here but can not find.
When he turns on his furnace the A/ comes on as well..It is a Keystone Couger same system as our Montana's// can we help him out..
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11-06-2011, 02:52 PM
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#2
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Tell him to reboot. Kill power to both the 120V A/C and the 12 volt fuse for the furnace. Wait for 5 minuters or so.
Should work if no shorts or problems like that.
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11-06-2011, 03:19 PM
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#3
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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I thought that was it but was not sure. Also a reset of the thermostat. This a a shiny new Cougar and the guy is not happy with keystone....
thanks for the input will give it a try in the AM.
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11-06-2011, 03:32 PM
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#4
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Seasoned Camper
Join Date: Aug 2004
Location: Morro Bay
Posts: 98
M.O.C. #1972
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Our unit did that when new. If ai remember correctly the Keystone dealer tech had to replace a circuit board in the heater unit outside.
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11-06-2011, 04:10 PM
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#5
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Montana Master
Join Date: Apr 2009
Location: Murrieta
Posts: 5,816
M.O.C. #9257
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Please remind the guy these units are used in many brands of rigs and that Keystone is probably not necessarily at fault. If this was tested during a PDI, there is still a chance of what is called in some industries as "infantile failure". While it sounds terrible it means that the product failed in its infancy of being used, within a couple, three months not counting idle time.
This happened to out Monty's refrigerator on our third outing.
Sometimes this is why a used rig is better since all the problems have been worked out. The bad news is some owners don't convey what doesn't work or what's failed before. Honesty is not always easy to come by.
I hope these Cougar owners get this taken care of and get the bad taste out of their mouth with positive experiences.
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11-06-2011, 05:43 PM
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#6
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Montana Fan
Join Date: Feb 2011
Location: Broken Arrow
Posts: 393
M.O.C. #11127
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ours did this once when we first had the monty. does he have the dometic thermostat,if so on the fan mode make sure he is not in auto put it in hi or low. our a/c came on when the furnace did to and i read in the dometic manual to put it in anything other than auto and it worked fine since then, we have 2850 miles on our 2011 this year and everything worked fine, try the fan mode and see if that works good luck.
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11-07-2011, 11:18 AM
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#7
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Quote:
quote:Originally posted by Ozz
Tell him to reboot. Kill power to both the 120V A/C and the 12 volt fuse for the furnace. Wait for 5 minutes or so.
Should work if no shorts or problems like that.
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This fixed it. he thinks I am a genius and I did not tell him I had help .He had already made a appointment to take it into the dealer next week (camping world) so we saved him a bundle.
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11-07-2011, 12:31 PM
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#8
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Montana Master
Join Date: Dec 2005
Location: Eugene
Posts: 1,053
M.O.C. #5091
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Way to go Ozz! That's what I like about this forum. Someone always has the answer to any problem we might have. A wealth of knowledge here for asll to benefit from.
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11-07-2011, 03:21 PM
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#9
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Montana Master
Join Date: May 2010
Location: Rock Island
Posts: 1,074
M.O.C. #10457
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Good news via Ozz and Rich. I would recommend the MOC to your neighbor after confessing the source of genius being that you are a member of MOC.
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11-07-2011, 04:45 PM
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#10
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Actually he would like to join but he has a Couger.I did tell him my genius came from the MOC.he said we must be a smart bunch of folks. 
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11-08-2011, 04:03 AM
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#11
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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If you throw enough mud against the wall, some of it bound to stick... another: even a broken watch is right two times a day.
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11-08-2011, 03:11 PM
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#12
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Seasoned Camper
Join Date: Aug 2011
Location: Glendale
Posts: 97
M.O.C. #11715
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Quote:
quote:Originally posted by Ozz
If you throw enough mud against the wall, some of it bound to stick... another: even a broken watch is right two times a day.
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lol
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11-08-2011, 04:01 PM
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#13
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Montana Fan
Join Date: Sep 2009
Location: Olympia
Posts: 410
M.O.C. #9671
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Quote:
quote:Originally posted by richfaa
Actually he would like to join but he has a Couger.I did tell him my genius came from the MOC.he said we must be a smart bunch of folks.
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Tell Him to try this site http://www.keystonerv.org/forums/index.php It's a good site for everyone with a Keystone product even some Montana owners on there.
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