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09-18-2009, 08:46 AM
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#1
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Montana Fan
Join Date: Nov 2007
Location: Lakeland
Posts: 261
M.O.C. #7916
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Fireplace goes ZAP!!!
I have seen on here several threads about the fireplaces having an oder and about pulling it out and cleaning it. Well last night I started the fireplace and turned the heat element on as it was about 55 degrees outside. I started to smell what I tought was dust and was thinking tomorrow night after work I will pull the unit out and see what there is to cleaning it. I should have turned it off right then, because after about 45 minutes use, ZAP and the fireplace shot sparks and then went black. It popped the circut breaker, I waited several hours to go to bed making sure all was cool. Now tonight I will tackle the unit and see whats up. Anyone have and ideas what I need to look for or what damages I am probally am going to find.
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09-18-2009, 09:32 AM
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#2
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Montana Master
Join Date: Sep 2006
Location: Casa Grande
Posts: 5,369
M.O.C. #6333
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Chuck, As I recall, exnavydiver fried the controller board inside his. You might want to PM him. I believe others had the same problem....
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09-19-2009, 01:42 AM
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#3
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Montana Fan
Join Date: Nov 2007
Location: Lakeland
Posts: 261
M.O.C. #7916
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I pulled the unit out last night, and youshould have seen the dust bunnies down behind the log, seems they would made the opening up of these a little easier to get inside a clean without taking off the wood trim which i had to drill the wooden plugs out to get to the screws hold the trim. I have the unit outside, didn't have a chance last night, but tonight after work, I will clean it and plug it in outside and see what happens....
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09-19-2009, 04:32 AM
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#4
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Montana Master
Join Date: Jan 2007
Location: Lobelville
Posts: 2,128
M.O.C. #6650
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ChuckD, as Phil said exnavydiver is the fireplace wizard. And I'm sure he will have some idea's. GBY....
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09-19-2009, 08:29 AM
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#5
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Montana Fan
Join Date: Nov 2007
Location: Lakeland
Posts: 261
M.O.C. #7916
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I sent him an IM and I am going to call Camping World about warranty
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09-21-2009, 06:54 AM
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#6
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Montana Master
Join Date: Feb 2005
Location: Pagosa Springs
Posts: 3,711
M.O.C. #3120
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ChuckD,
Here is the Dimplex distributor information. This is for the model I installed...but, they sent me the replacement part needed at no cost.
Dimplex Electric Fireplace
1-888-346-7539
Model: DFB4047
Lowe's Item #219615
Paid $297.00 (10/03/07)
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09-25-2009, 08:16 AM
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#7
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Montana Fan
Join Date: Nov 2007
Location: Lakeland
Posts: 261
M.O.C. #7916
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Im'd Exnavydiver and also talked with Camping World, who talked with Keystone....No Help. (exnavydiver did help) Called Dimplex with model # and Serial # and they are sending a new heating unit NO CHARGE. I should have called them 1st. Very Happy so far...... Chuck
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