2018 Montana Microwave / Confection Oven

[Ray Tarbell]

We have had issues with our microwave since this was brand new. Of course the dealer wouldn't fix it, so wondering if any one else is having issues ?
If we use the microwave to warm up an item we have to wit 10 minutes before we can use it again. If the timer is on the microwave will not work. It gets very frustrating to pay the kinda money they cost and not have it work.Not sure what to do have read the manual more then once. Any help would be great.

[WeBeFulltime]

Did you speak with your dealer before the warranty expired?

[Ray Tarbell]

Originally Posted by WeBeFulltime

Did you speak with your dealer before the warranty expired?

Yes, had it in twice for this. They want to give me a run around, I spoke with Keystone myself and Keystone told them to replace it but then the dealer told Keystone nothing was wrong with it.

[Carl n Susan]

SO you have two problems:
1) you have to wait 10 minutes before you can reuse the microwave
2) If the Timer is on, you can not microwave.



The first should be easy to demonstrate to the dealer. There is no way they can say it is normal operation.


I don't know about the second. My home microwave can run the Timer and microwave at the same time. I don't know that I have tried it in the RV microwave. It maybe that the inexpensive microwaves they install don't allow this. But thew vendor, or its manuals, should tell you.



I would force the dealer to show you #1 is working without delay. They probably have another unit on the lot they can use to demonstrate. They have approval to replace from Keystone, there should be no issue