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10-18-2012, 04:14 PM
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#1
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Montana Master
Join Date: Sep 2006
Location: Kelowna
Posts: 1,475
M.O.C. #6237
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Slide Floor Repair Finished, Update great news
We took our Montana in to get the slide floor replaced in the middle of Sept. and got it back last Friday. The replacement floor is great and a 1/4" thicker. We couldn't see any visible cracks, the Tech figures the inner layers were broken. The insurance company are balking about paying and if they don't I am to get a hold of the Montana District Sales Manager who I talked to at the Abbotsford, B.C., Canada RV show and he will see if he can get Montana to help on the Bill which is $3850. Our fingers are crossed.
Update!!! They put a new Adjuster on our claim after the other one was rude to Mary Ann and told her before the floor was stripped down he wouldn't pay. He Reviewed the claim and decided to honor the claim and is issuing a cheque. Our brokers trouble shooter has kept on them to pay and it finally worked.
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10-18-2012, 05:53 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Good Luck! Let us know how it comes out in the end.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-19-2012, 01:47 AM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Interesting that there were no visible cracks. Good to hear it is fixed.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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10-19-2012, 07:51 AM
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#4
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Montana Master
Join Date: Dec 2010
Location:
Posts: 724
M.O.C. #10948
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What insurance company is trying to avoid their responsibility?
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10-19-2012, 08:31 AM
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#5
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Montana Master
Join Date: Sep 2006
Location: Kelowna
Posts: 1,475
M.O.C. #6237
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It is called Chetter underwriting the broker changed it this yesr as they thought it was better than Aviva. next year they are moving it back.
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10-19-2012, 09:16 AM
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#6
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Montana Master
Join Date: Mar 2010
Location: Land O Lakes
Posts: 2,783
M.O.C. #10246
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Best of luck in getting some help paying for the repair.
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10-20-2012, 11:27 AM
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#7
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Montana Fan
Join Date: Jul 2006
Location: No. Attleboro
Posts: 338
M.O.C. #6002
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Is that sort of repair supposedly covered under that policy? What is the reason they say they won't pay??
Many times in cases like that, a simple letter from your atty solves the problem. Good luck with the new floor.
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10-20-2012, 02:21 PM
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#8
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Montana Master
Join Date: Sep 2006
Location: Kelowna
Posts: 1,475
M.O.C. #6237
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It is suppose to full replacement but they are saying it is structural and the tech says that the inner part of the plywood broke.
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10-31-2012, 02:55 AM
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#9
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Montana Fan
Join Date: Jul 2006
Location: No. Attleboro
Posts: 338
M.O.C. #6002
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That's good news that they will pay. Sometimes it's so obvious when they're wrong.
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