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01-22-2005, 05:46 PM
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#1
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Montana Master
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
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Sad, disappointed, dejected
My Vonage package was delivered. With excitement, the package was openned. Each morsel of instruction was devoured prior to installation atempts (a rarity for macho, do-it- yourselfer with an "I can figure it out" mentality). But it doesn't work!!! Two hours on the phone with a gracious and patient service tecnician and IT DOESN'T WORK! Whine, whine!
With "hat in hand" humility the guy is going to over night a new adapter, but my suspician is that it is faulty a ethernet connect or flawed circuitry in the motherboard. My plug-n-play turned into plug-n-pout.
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01-23-2005, 05:05 AM
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#2
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Montana Master
Join Date: Feb 2004
Location: Big Sky
Posts: 3,156
M.O.C. #1104
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Poor Stiles! I hope you get this one figured out.
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01-23-2005, 05:14 AM
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#3
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Montana Master
Join Date: Oct 2004
Location: Macomb Twp
Posts: 1,451
M.O.C. #2221
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Stiles
I feel your pain  and disappointment. Glad to see the company is helping you--so many just say good bye once they have your money. Hang in there and good luck.
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01-23-2005, 05:59 AM
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#4
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Montana Fan
Join Date: May 2003
Location: Ottawa Lake
Posts: 307
M.O.C. #321
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See what happens when you read instructions. Roman
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01-23-2005, 01:10 PM
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#5
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Montana Fan
Join Date: Feb 2004
Location: Carlisle
Posts: 402
M.O.C. #908
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Stiles, as Roman says...never read instructions. I think there's a rule about that in the Mens Guild!
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01-24-2005, 01:13 PM
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#6
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,142
M.O.C. #1920
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Stiles - they may come to take your "guy" card away. You have to spend a minimum of ten hours before you even glance at the instructions. Hope they get your "plug and pout" fixed. Good luck.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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01-24-2005, 01:54 PM
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#7
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Montana Fan
Join Date: Mar 2004
Location: Wayland
Posts: 317
M.O.C. #1309
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Stiles,
I just got my Vonage package today. I had to head out to work so I had no choice but to simply take the instructions with me to read during lulls at work... so don't feel bad about reading the instructions first.
I just hope the "guy" police don't try to take my "guy" card away 
Fred
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01-25-2005, 03:10 PM
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#8
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,142
M.O.C. #1920
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Fred -
Let me know how you like your Vonage. I know one of the guys at work that has it. The way we sometimes lose internet with Comcast, I'm notsure that I want to trust my phone to the internet yet. But, some day.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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01-26-2005, 01:55 PM
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#9
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Montana Fan
Join Date: Mar 2004
Location: Wayland
Posts: 317
M.O.C. #1309
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Ron,
Will do. I just got it installed yesterday, haven't had much time to test it, but everything seems to work fine and Voice quality is good.
One thing to consider is that you can configure Vonage to route calls to a different number, if your connection goes down or it can't reach the VOIP device in your house. So, I have it set to ring to my cell phone.
Fred
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