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01-19-2016, 05:50 AM
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#1
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Montana Fan
Join Date: Apr 2013
Location: Lehigh Acres
Posts: 492
M.O.C. #13354
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Hypothetical Question
New RV under warrantee, the slide out rips the floor. Take it to the dealer, they say the slide out was out of adjustment.
The rip on the floor was repaired by covering it with unsightly glue.
Shouldn't the warrantee replace the flooring caused by the slide out?
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01-19-2016, 05:51 AM
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#2
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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Yes
__________________
Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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01-19-2016, 06:41 AM
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#3
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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Sure
Lynwood
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01-19-2016, 06:57 AM
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#4
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,165
M.O.C. #6433
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Insist on it. If dealer is not cooperative then call Keystone customer service.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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01-19-2016, 07:03 AM
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#5
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Montana Master
Join Date: Apr 2015
Location: Stafford Springs
Posts: 524
M.O.C. #17256
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they should at a minimum, cut out the torn section and splice in a new piece.
__________________
Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
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01-19-2016, 07:12 AM
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#6
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Montana Fan
Join Date: Sep 2015
Location: Eureka Springs
Posts: 432
M.O.C. #17829
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You would think so. How far into warranty is your unit? Not sure, but I think there may be some kind of time issue associated with "adjustment" related claims. I'm currently in the warranty repair triangle, also. I'd suggest that you not wait to contact Keystone, to find out how the dealer framed/reported your warranty repair.
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01-19-2016, 07:53 AM
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#7
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Your signature shows 2013 model. Is that correct? Extended warranty?
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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01-19-2016, 08:46 AM
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#8
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Montana Fan
Join Date: Apr 2013
Location: Lehigh Acres
Posts: 492
M.O.C. #13354
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Quote:
quote:Originally posted by WeBeFulltime
Your signature shows 2013 model. Is that correct? Extended warranty?
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It is not my RV, I am asking about my daughters. Her is less than 3 months old.
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01-19-2016, 09:42 AM
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#9
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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yes.
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01-19-2016, 09:46 AM
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#10
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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Yes and Yes and Yes again.
__________________
Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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01-19-2016, 09:49 AM
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#11
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Yes
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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01-19-2016, 11:08 AM
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#12
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Yes and if they won't, and the manufacturer won't step up, it's time for a lawyer and possibly the state attorney general on a consumer complaint.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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