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Old 02-10-2017, 10:08 PM   #1
Janet H
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Forum Posting 101 and Account Help

The Forum has recently been moved to a new software platform and there are some new features and functions. We can go over some of them here and you can ask questions if you find you need help.

Please take a moment to read through this discussion if you are having trouble posting or have other basic questions about how the site works. Settings are still being adjusted and so you may see a few more changes but we wanted to get the site back online as quickly as possible, Thanks in advance for your patience.

Here are some links to find more help about using the forum (if you don't find what you need in this discussion thread).


Forum FAQs (frequently asked questions)
Our support forum where you can ask members for help with forum tech issues.
Our help desk - e-mail us for tech support, passwords, account issues, etc.
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Old 02-10-2017, 10:13 PM   #2
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How to update your account

You may want to update your account and various account options to configure subscription settings forum time displays and other things.

Go to your User Control Panel (UserCP) and then click on Edit Options in the left hand column.

The main options that many of you will want to change is the "Default Thread Subscription Mode" which is currently set to instant notification. If you don't want the notification emails sent, simply set that to one of the other options that suits your needs.

You will also want to set your time zone in the system as well as other communication and notification settings. Be sure to scroll down and hit "save" once you have changed settings.

You can find the User CP link on the upper nav bar (you must be logged in).

MO_usercp.jpg


Among some of the biggest changes are how the site handles images, the ability to add an avatar to display beside your posts and changes to signatures. Please see later posts in this thread for help with these.
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Old 02-10-2017, 10:17 PM   #3
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How to register

If you are already registered and cannot log in please contact us for an assist - please do not reregister.

To register:

1. Open your open your internet browser and click on the "register" link on the upper nav bar.

2. Fill out your birth date and click proceed. You must be older than 13 to register.

3. Check the "I agree to the rules" button (if you agree)

4. Click the "register" button

5. A form will appear and you will need to fill out the info requested. Be sure that your e-mail address is filled out correctly. We do not sell or share your information.

6. After you have filled in required info. Click on "complete registration" at the bottom of page. If you have not filled out all info - you will be prompted go enter the requested info.

7. You will get an email asking you to verify your email address. Please make sure that any SPAM filters you have enabled do not prevent email from our site from coming through.

This completes the registration process.
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Old 02-10-2017, 10:18 PM   #4
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Logging in

Once you have registered you may login to post or search our data base for information about Montana RVs.

You will see a log in box in the upper right hand corner. Enter your email address and password (these are case sensitive) and then click the remember me box.

Our site exchanges little bits of data called cookies with your computer to keep you logged in at page changes. Many virus protection programs or your computers own safety settings (if set very high) may be deleting these cookies when you navigate away from a page and then you get logged off. You can try the following things:
  • Set your system security settings to medium.
  • Be sure that you have enabled cookie handling.
  • Check your Virus protection software and firewall settings to be sure that cookie handling is not being blocked there - you can specifically allow cookie exchange with the site.
At the end of your visit, you can log out or just navigate away from our site. Our server will automatically sever your connection after a period of time.

If you have forgotten your password and cannot login, you may request a new one via the contact link located at the bottom of each page. You do not need to be logged in to use this link.
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Old 02-10-2017, 10:19 PM   #5
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User Name

Your user name displays next to each post an identifies your account. In order to log in you need to know both your user name and password and they are case sensitive.

While you can change your password once you have logged in via your usercp (see link on upper nav bar), only an admin can change your user name.

If you need to have a user name change please use the contact us link at the bottom of the page. Tell us what your current user name is and make a request for a new one. If your desired name is already in use, you may have to choose again. User names are best kept to a short length (under 12 characters) and shouldn't contain any special characters (like % or & or #). They also have to be G rated and may not be e-mail addresses or web addresses.

If you have forgotten your user name and cannot login, contact us with as much info about your existing account as you can remember and we'll try to help. The contact uslink located at the bottom of each page. You do not need to be logged in to use this link.

If you have 2 accounts, we can merge them and move all posts to one account but we will need to know which account you wish to retain.
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Old 02-10-2017, 10:20 PM   #6
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How to post a new question (thread)

Questions or a new topic thread can be started in the section of the forum that best fits the topic you have in mind. Once you have posted your question you can edit that post for a brief period of time.
  • Log into the forums.
  • Click on the "forums" tab at the top of the page. You may see a list of subforum/topic areas.
  • Click on the subforum that best suits your intended post. Once it opens you will see a list of threads already in that subforum. At the top of the list, over toward the left, you should see a "new thread" button.
  • Click on the new thread button and follow the prompts.
Once you have crafted your post, click on the submit reply button below the text editor to submit your post to the board.
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