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Old 09-02-2018, 02:11 PM   #21
Kevin318
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Mirror

Mine was like that when I bought it new it had been at the dealer for 6 months before I bought it. I made them replace it before I bought only had it for 2 months now so far it is still ok. I have the same model as you 305 Rl
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Old 09-02-2018, 02:44 PM   #22
saber707
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That is certainly a warranty item. I can't see a darn thing in mine anyway and never use it. Since view of my fifth wheel hitch is blocked by my tool box, hooking up is interesting. I've gotten pretty good at it though. In three years, I've gotten to where I can hit in in less than 20 tries. Just joking.
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Old 09-02-2018, 03:46 PM   #23
Hopper
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Mine was the same way. Dealer replaced it after it was brought to their attention.
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Old 09-02-2018, 03:53 PM   #24
D&D Young
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We purchased a 2018 Montana 3811 MS. At the end of January and our mirror looks the same way. It is being replaced under warranty. I don't use it but my wife does when hooking up and it looks awful. I rubbed my fingers acrossed it and got what looked like silver paint on my fingers.
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Old 09-02-2018, 08:18 PM   #25
Jason LeMay
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I have a 2018 3811ms that is also doing same thing. Keystone is supposed to be sending a new one.
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Old 09-03-2018, 06:28 AM   #26
sohclover
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Hitch mirror

First post/reply, we have a 2018 Mh381TH, same issue with the mirror. Having it replaced by the dealer where we bought the camper from. Where is quality control from Keystone or the dealer before they let these things off the lot??? Saw two others in the campground with the same issue. Less than a year old!
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Old 09-03-2018, 07:18 AM   #27
Curtis
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Mine is all Black.
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Old 09-03-2018, 08:05 AM   #28
laverdur
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Is it possible that the mirror is covered with a protective plastic film and it is the film that is deteriorating?
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Old 09-03-2018, 08:12 AM   #29
chapman
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Front cap mirror

Our 2011 3150 Monty that was the one and only thing that became loose and I took it off within 2 months of ownership. I thought it looked dumb anyway, no loss !!
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Old 09-03-2018, 08:37 AM   #30
webstrang
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Mine is doing the same thing. I have an appointment this Wednesday with dealer for that, leaking gearboxes from the slides and safety campaign recall on the furnace. Quality control at it's best
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Old 09-03-2018, 10:13 AM   #31
KimandDonsMontana
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Our mirror was dark too!

Hello ours was dark when we bought it (2018 3120RL) We removed it by warming up with a hairdryer (not too hot) and patiently removing the glue left behind with goo gone. It took a while but hubby was diligent. Our dealer has ordered us a new one but I donít think we will put it on . We saw many at the dealership like this that hadnít even been purchased yet.
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Old 09-03-2018, 10:27 AM   #32
WeBeFulltime
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Quote:
Originally Posted by KimandDonsMontana View Post
Hello ours was dark when we bought it (2018 3120RL) We removed it by warming up with a hairdryer (not too hot) and patiently removing the glue left behind with goo gone. It took a while but hubby was diligent. Our dealer has ordered us a new one but I donít think we will put it on . We saw many at the dealership like this that hadnít even been purchased yet.
I agree. As I mentioned earlier ours has been replaced but if it goes bad too it will be removed, trashed, and not replaced. I never use it.
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Old 09-08-2018, 09:37 PM   #33
JohnandJoyce
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Yes, I have the same problem with my 2018, 3810 MS. Still under warrentee and will have them change it. Never use it anyway.
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Old 09-11-2018, 03:00 PM   #34
Wicked1
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Cleaned with Warm Water and Dawn, then I apply Rain X on a rag and wipe it, keeps it clean and wipes off easy.
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Old 09-11-2018, 04:57 PM   #35
Renegade1LI
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Just received our replacement mirror, not sure if I will put it on. Every Montana at the dealership had a grungy looking mirror, great idea bad material.
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Old 09-19-2018, 11:08 AM   #36
djsellars
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I have asked the Keystone rep to send me a replacement mirror because my 2018 345RL had a painted mirror. That was two months ago. Nothing yet.
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Old 09-19-2018, 11:28 AM   #37
BrownBear
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Keystone rep chastised me for doing a few minor repairs and said it could impact factory warranty.
I let them know that a decent quality control inspection would have eliminated a need to make repairs and inquired about using a certified mobile repair service for warranty issues. No response and silence speaks volumes about customer service.
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Old 09-19-2018, 12:52 PM   #38
walterc2
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Ours looked pretty bad right off the lot, new in Nov. 2017. Earlier this Spring, I got a new one under warranty. Now, that one looks just as bad as the original. Like most other people, I don't even use it. I am just going to paint it silver or dark brown and call it a day. I don't want to chance screwing things up by trying to remove it.
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