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Old 05-27-2017, 01:08 PM   #1
Butch & Kathy
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2016 Parts Obsolete?

I finally took my 3160 in for repair after my tire blow out in February. Needed to have the J-Wrap and fender skirt replaced. Not only did CW do a terrible job, scratched Jwrap they promise to replace, the plastic fender skirt is larger than the original. It sticks out like a sore thumb. I complained and their answer was the fender skirt in my size is not available any more - really?

Anyone know how to bypass the dealer and locate the correct part? Keystone's web site says parts can only be purchased through dealers.
 
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Old 05-27-2017, 02:27 PM   #2
lundwc16
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Try TrekwoodRVParts
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Old 05-27-2017, 02:39 PM   #3
rohrmann
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You might also check this site. www.icondirect.com
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Old 05-27-2017, 06:25 PM   #4
DQDick
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Got the correct fender for our 2010 from Trekwood.
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Old 05-27-2017, 08:03 PM   #5
dieselguy
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Good ole CW ... another unsatisfied customer ... for every one good one, there's about 25 bad ones. I see where they bought out part of Overtons and are in process of trying to buy the local Gander Mountain here in Wichita, KS. Perhaps Overtons and Gander are under the same umbrella. With as many horror stories about CW service departments ... I'd think at some point that would dampen sales.
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Old 05-28-2017, 05:14 AM   #6
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Stories like this are the very reason I NEVER set foot in our local CW or any other either.
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Old 05-28-2017, 05:27 AM   #7
Butch & Kathy
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Looks like Icondirect.com can duplicate the skirt for $150. I will call CW and try to get them to get the correct part. Wish me luck.
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Old 05-28-2017, 05:51 AM   #8
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I lost a skirt on my 2016 Montana High Country. My dealer ordered me a new one no problem. $70 including shipping. Try a different dealer
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