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Old 11-06-2019, 04:47 PM   #1
CADman_KS
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FK model door hitting slide...

Does anyone have a 2020 3741(0)FK model? After looking at floor plans, it appears that this might have been an issue with 382XFK models as well.

Our door is really hard to open. We noticed our first time out, that the door will actually hit the kitchen slideout bottom rail when it's open all the way. When we took it in to resolve the hard opening door issue, we noticed that the door was actually bowed out. Mind you, this door has been hard to open since we've owned it.

Dealer calls me today, and says that the door is bowed, and it's not under warranty because someone pried open the door. That very well could be, but that someone was NOT us.

I actually think that the door gets wedged on the slide, and then someone pulled hard on it to close the door, and that's what bowed the door. Again, not us.

At any rate, why does the door hit the slideout rail, and is this common, or is something off in our unit???
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Old 11-06-2019, 05:31 PM   #2
Our3820FK
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Yes, we have a 3820FK and had that issue at pick up, the dealer had to move the installed stairs back in about 1/4 to 1/2 in on both doors front and rear for them to be able to close properly. Fold down stairs pushed on the door making it almost impossible to close.
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Old 11-06-2019, 06:12 PM   #3
CADman_KS
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Quote:
Originally Posted by Our3820FK View Post
Yes, we have a 3820FK and had that issue at pick up, the dealer had to move the installed stairs back in about 1/4 to 1/2 in on both doors front and rear for them to be able to close properly. Fold down stairs pushed on the door making it almost impossible to close.
Thanks for the reply!!

I believe that we actually have TWO issues, one of which is the door hitting the steps like you've indicated. That's actually something that I should have them look into as well, because we have noticed that the door is "harder" to open and close when the steps are in the stowed position. So something is wrong there.

But, our door is NOTICEABLY bowed out in the middle of the door. I suspect that this is because the door has been opened against the slide, and got wedged there, and then someone pulled on it hard to close it, and that bowed the door.

At the end of the day, the door actually hits the SLIDE rail, and that doesn't seem like that's the world's greatest design...
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Old 11-06-2019, 07:28 PM   #4
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Quote:
Originally Posted by CADman_KS View Post
Does anyone have a 2020 3741(0)FK model? After looking at floor plans, it appears that this might have been an issue with 382XFK models as well.

Our door is really hard to open. We noticed our first time out, that the door will actually hit the kitchen slideout bottom rail when it's open all the way. When we took it in to resolve the hard opening door issue, we noticed that the door was actually bowed out. Mind you, this door has been hard to open since we've owned it.

Dealer calls me today, and says that the door is bowed, and it's not under warranty because someone pried open the door. That very well could be, but that someone was NOT us.

I actually think that the door gets wedged on the slide, and then someone pulled hard on it to close the door, and that's what bowed the door. Again, not us.

At any rate, why does the door hit the slideout rail, and is this common, or is something off in our unit???
Although I am not familiar with your unit (never seen one in person), I assume the door is hard to open because of the friction hinge (which I hate with a passion). Someone must be opening that door farther then necessary, making it contact the slide out (as stated bad design).

How about the possibility of the slide being pulled in while the door is against it?.
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Old 11-06-2019, 08:51 PM   #5
CADman_KS
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Originally Posted by beeje View Post
Although I am not familiar with your unit (never seen one in person), I assume the door is hard to open because of the friction hinge (which I hate with a passion)...
No, it's not the friction hinge. You can't open the door HANDLE because the striker is locked so hard against the striker plate. When we dropped it off, it was probably bowed out a 1/4" in the middle. It's noticeable.

Why does everyone hate the friction hinge? We actually like that feature. Our daughters 5er has that on it, and that was the first time that we saw it.

Quote:
Originally Posted by beeje View Post
...Someone must be opening that door farther then necessary, making it contact the slide out (as stated bad design).

..
The deal with this, though, is that there are going to be times where the door is opened up far enough to hit the rails on the slide. Whether that's a human opening the door, or the wind grabbing the door, and opening it for you. We live in Kansas, and there no friction hinge that's going to keep the wind from pushing that door, if it' gets out of your hands. It is truly a bad design. When we get it back, I think that I'm going to have to look into some sort of door stop and/or catch to at least prevent it from going out that far.

Quote:
Originally Posted by beeje View Post
... How about the possibility of the slide being pulled in while the door is against it?.
I think that you're absolutely right that this is what has happened!!! However, this didn't happen on our watch, and now we start the fight to get it fixed. This is our first Montana warranty snafu, and less than a month into this thing, we're not starting off on the right foot.

Good post!!!
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Old 11-07-2019, 06:28 AM   #6
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Quote:
Originally Posted by CADman_KS View Post
No, it's not the friction hinge. You can't open the door HANDLE because the striker is locked so hard against the striker plate. When we dropped it off, it was probably bowed out a 1/4" in the middle. It's noticeable.

Why does everyone hate the friction hinge? We actually like that feature. Our daughters 5er has that on it, and that was the first time that we saw it.



The deal with this, though, is that there are going to be times where the door is opened up far enough to hit the rails on the slide. Whether that's a human opening the door, or the wind grabbing the door, and opening it for you. We live in Kansas, and there no friction hinge that's going to keep the wind from pushing that door, if it' gets out of your hands. It is truly a bad design. When we get it back, I think that I'm going to have to look into some sort of door stop and/or catch to at least prevent it from going out that far.



I think that you're absolutely right that this is what has happened!!! However, this didn't happen on our watch, and now we start the fight to get it fixed. This is our first Montana warranty snafu, and less than a month into this thing, we're not starting off on the right foot.

Good post!!!
-The door strike plates are usually adjustable.
-You are saying the door latch edge is bent inwards at the lock ?
-I have a friend with the friction hinge and a hate going in or out of his camper. It is very hard to move the door, especially when you have a hand full of stuff.
-We had 2 raptor toy haulers with top and bottom shocks on the door. They were great. Just open the door and let go and they would open 90 degrees. Wind would move them but not much.
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Old 11-07-2019, 07:09 AM   #7
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Quote:
Originally Posted by beeje View Post
-The door strike plates are usually adjustable.
-You are saying the door latch edge is bent inwards at the lock ?
...
Thanks for the input!!

Sorry, I did a crappy job of explaining what the issue is. Unfortunately, I can't take a picture of it either, because it's not here, it's at the dealers.

Here is a 1st grade sketch of what the issue is:



On the latch side of the door, the ENTIRE door is bent out a 1/4" inch on the striker side, if not more. It's noticeable. Even if they could adjust the striker that much, it's not going to fix the door being bowed out.

The other issue with the door being bowed like it is, is that it's probably not sealing all that well either.


Quote:
Originally Posted by beeje View Post
...
-We had 2 raptor toy haulers with top and bottom shocks on the door. They were great. Just open the door and let go and they would open 90 degrees. Wind would move them but not much.
...
I like this idea, because this would prevent the issue of the door hitting the slide. How did this work with the screen door, or where they on the outside of the unit? The door would have to open up far enough, to get the step up...
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Old 11-07-2019, 04:54 PM   #8
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The screen door worked as normal. nothing changed there.

From a carpenters point of view (who works on doors EVERY day, I would take matters into my own hands.

The edges of the door have an aluminum U channel that runs all the way around the door (sandwiching the door core itself). The center of that latch side channel is bowed outward in the center(via your drawings).

I would place/hold some wood blocks (with someone's help) at the top and bottom of the door, between the door and frame. Close the door on the blocks and gently push on the middle of the door in an attempt to bend/ straighten it out (a little at a time)

There is nothing else I can think of, short of replacing the door that will fix the issue.
I'm also drawing a blank as to how it got that way.

I deal with this kind of thing on a daily basis with steel commercial doors. Some times they have to be persuaded to do what you want them to do.
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Old 11-07-2019, 06:46 PM   #9
CADman_KS
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Quote:
Originally Posted by beeje View Post
The screen door worked as normal. nothing changed there.

From a carpenters point of view (who works on doors EVERY day, I would take matters into my own hands.

The edges of the door have an aluminum U channel that runs all the way around the door (sandwiching the door core itself). The center of that latch side channel is bowed outward in the center(via your drawings).

I would place/hold some wood blocks (with someone's help) at the top and bottom of the door, between the door and frame. Close the door on the blocks and gently push on the middle of the door in an attempt to bend/ straighten it out (a little at a time)

There is nothing else I can think of, short of replacing the door that will fix the issue.
I'm also drawing a blank as to how it got that way.

I deal with this kind of thing on a daily basis with steel commercial doors. Some times they have to be persuaded to do what you want them to do.
Thanks again for your terrific input!

I had this same thought with the 2x4s top and bottom. I'll see what the dealer does with it.

I really think that it got wedged against the slide rail at some point, and someone yanked on it...
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Old 11-07-2019, 07:34 PM   #10
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Originally Posted by CADman_KS View Post
Thanks again for your terrific input!

I had this same thought with the 2x4s top and bottom. I'll see what the dealer does with it.

I really think that it got wedged against the slide rail at some point, and someone yanked on it...
That is entirely possible. I would not count on the dealer to fix anything. IMHO just a few young guys/techs with little to no experience. Basically parts changers.
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Old 11-07-2019, 07:36 PM   #11
CADman_KS
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That is entirely possible. I would not count on the dealer to fix anything. IMHO just a few young guys/techs with little to no experience. Basically parts changers.
LOL!! I have that fear as well! This is their first try, and we will see how it goes...
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