Keystone Service Tech Site Visit

[Seahawk George]

Name pat knapp
vin k4703316
site. ?
Arrive september 9th
cell 231-735-6547
item # 1 counter top brown smudges /streaks
item # 2 entry door hard to open and shut

[Sheet]

Same with mine. I was going to paint it over but if you discover a way to recondition it please pass along .
Thank you

[TennTom]

Post #105 I had not listed a second item. Well, big storm last night so...
Item #2: Kitchen window leak

[SaltyByDesign]

NAME: David Hill
VIN# Last 8: J4702920
Site #" (not yet assigned)
Arrival Date: 09/11/2019
Cell Number: 252-342-1292

Item#1 Black tank handle extremely hard to open and rusted

Item#2 Cargo door leaks

[H. John Kohl]

NAME: (First and Last Name)
VIN# H4700706
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: 7 Sep 2019
Cell Number: 443-974-5244
Item #1: Air Condition issues Rear AC drips water (cold air return) when raining, intermittent and Air leaking out of TV antenna hole (ducts leaking) unable to get temp lower than 10 degrees of outside temperature with both AC's running.
Item #2:Stove top not level with the rest of the RV

[npatters]

Name: Neil Patterson
VIN #: FA740517
Site #: unknown
Arrival Date: 10 September
Cell #: 734-891-1889
Item # 1: Kitchen Slide "chatters" or Jerkes both on extension and retraction

[chip27432]

Name: Chip DeLuca
VIN# Last 8: J4702072
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date:9/10/19
Cell Number:719-248-1435
Item #1: Water line in shower area is vibrating badly when using water pump.
Item #2: Staple in roof over entry door is coming out

[Harlow]

Name: Rick and Sharon Harlow
Vin#: J4702389
Site #: unknown
Arrive: Sept 10, 2019
cell#: 936-672-5943 ( please leave a message for Sharon)
item # 1: 5th Wheel Door on 3791RD does not close well, must slam to close and when we walk by the door it pops open. Safety issue. (it has also come open traveling) the door was replaced in April and we advised at that time it was not working well. Were advised it would work better over time.
item # 2: AC unit in the living area continues to run even after temp is reached.

[Our3231CK]

NAME: Rick and Joyce Jones
VIN# Last 8: H4701607
Site #" Not yet known
Arrival Date:September 10
Cell Number: 440 520 5084
Item #1: When we turn on the kitchen vent fan the refrigerator shuts off, can't run both,
might have something to do with side of refrigerator always being hot?

Item #2: Kitchen slide rubs and sticks on booth when extending and retracting, has
torn seating material.

[fmsunoco]

NAME: Frank Tietgens
VIN# Last 8: D4702050
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: September 9
Cell Number: 978-424-7966
Item #1: Kitchen faucet handle loose
Item #2: LED lights in closet door do not work

[Jay Bird]

Ton (Tenn). I have added your new item

[TennTom]

Originally Posted by Jay Bird

Ton (Tenn). I have added your new item

Thanks

[Ernie Owen]

Ernie and Linda Owen
VIN # KA741003
Arrival Sept. 10, 2019
Cell # 712-542-0931 or 712-542-7115
Site Unknown Yet

1. Residential Refrigerator has an inverter, seller didn't fix our problem, inverter and circuit breaker went off on way home today. The inverter stops working sometimes when going down road. We think it needs a new inverter maybe.
2. External Cable/Satelite TV hookups for TV don't work, have to bring in through slide to connect.

[Richcart]

Name: Richard Carter
VIN# E4701592
Site:
Arrival Date: September 9
Cell: 318-277-6352
Item #1 - black tank valve leaks, handle will not push in all the way
Item #2 - kitchen gray take valve is very hard to pull open and push close

[WeShed]

Steve McCoy
VIN K4702983
September 9th arrival
540-538-3586
#1 Warped entry door frame
#2 warped underbelly coroplast

[tcwildman]

NAME: Tim and Carey Wildman
VIN# Last 8: J4702927
Site #: Not known yet
Arrival Date: 09/09/2019
Cell Number: 812.363.0281
Item #1: Shower head (nickel) has a split in the metal, happened over this summer, and is leaking water.
Item #2: Window valance in hall fell off wall

[Blacky]

Vaughn Blackmore
vin 4ydf38032ja741334
unknown site att
arriving 09/09
cell 519 643 6134
- Fireplace either will not come on, or stay on
-linkage on recliners is very sloppy causing recliner to rub on wall...

[scottz]

Originally Posted by scottz

Name: Scott Zenonian
VIN #: H4703671
Site #:
Arrival Date: Sep 8
Cell #: (970) 570-7596

Item 1: Flange separation, bottom, front of bedroom slide opening. Opens up about 1/4" when slide is going in, closes up when slide is coming out. Screws holding flange are stripped out. This is a continuation of the broken stud welds that were fixed last year.

Item 2: Suspension problems. Spring hanger broke off frame last week, temporarily welded back on. Have appointment this week for dealer to look at, so this problem may be resolved. If it is, then I'll have them look at my refrigerator; the freezer portion does not seem cold enough.

The service center is also suppose to look at the gel coat that was cracked last year when they repaired the broken stud welds. This crack was noticed the day after the unit was picked up; I called them and it is on record; they said they would look at it next time it was in.

George, ref post #60. Disregard Item 2; my suspension and refer items have been resolved. These are the two items I would like them to look at:

Name: Scott Zenonian
VIN #: H4703671
Site #:
Arrival Date: Sep 8
Cell #: (970) 570-7596

Item 1: Flange separation, bottom, front of bedroom slide opening. Opens up about 1/4" when slide is going in, closes up when slide is coming out. Screws holding flange are stripped out. This is a continuation of the broken stud welds that were fixed last year.

Item 2: Right, rear level up jack is binding. It has trouble or will not extend; if it does extend it has trouble retracting.

Thanks for coordinating this.

[Jay Bird]

Done Scott

[4j's]

Originally Posted by Jay Bird

Please read the following carefully and submit the requested information by 26 Aug 2019

This thread was developed for planning purposes, to get people registered and an idea of the 2 most critical repair issues you have.

Keystone will have service technicians at the fairground for 4 days during the rally to perform onsite repairs. Your name will be posted here to let you know I have placed you on the contact sheet to be sent to Keystone. You will be contacted by cell phone to set up an appointment date and time. No appointment dates and times will be posted on this thread.

This is a courtesy by Keystone. They will fix 2 and I repeat 2 problems at the campground if possible. If they cannot repair your items someone from the management team will contact you and discuss what actions will or will not take place.

A note from Keystone. Out of respect to your fellow MOC members we need to do everything we can to stay within the 2 item list. If it is determined that more time is needed, together we will decide on the best method for resolution.

If you do not see your name on the list within two days of your posting please reread the post to ensure you have provided all the requested information. Your place on the list does not constitute the order in which you will be seen. Each of you will be contacted by cell phone and a date and time for the advisors/technician to be at your site will be established.

Please provide the below information:

NAME: jerry and joanne finklea
VIN# Last 8:G4702397
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date:9/9/19
Cell Number:937/694-2299
Item #1: control panel for leveling system not working properly.
Item #2: front leveler not staying. seems to be leaking.

Some of you may not want to put your cell number in a response to this post. I understand. You can send me a PM with your information. This is important for coordination between you and the Service Technician.

Again the suspense for this information is 26 Aug 2019

1. Rob Hardin
2. Tom Windman
3. Mike Cagle
4. Ron Smith
5. Henry Savage
6. Steve Bischoff
7. Ray and Pat Gries
8. Larry Fischer
9. Garry Bryant
10. Robin & Astrid Bierworth
11. Paul Russo
12. Mike Freitas
13. Richard Dube
14. William Brewer
15. Larry & Cheryl Zill
16. Brad Denny
17. Richard Montgomery
18. Paul Kelpe
19. Ron Lichtenberg
20. Paul Recker
21. Robert Hill
22. Brian & Cindy Stevens
23. Anthony Tramontano
24. Daniel Lazenby
25. Emil Jeeninga
26. John Michaels
27. Larry Earl
28. John Pecha
29. Bernard Arellano
30. Bill Landin
31. Stephen Lynch
32. Jerry & Laura Thorsell
33. Robert LaForest
34. Larry Moore
35. Rom & Pat Akom
36. Marc Gisleson
37. George & Brenda Tyson
38. Larry Oxford
39. Jim Fischer
40. Sherry & Ron Cade
41. Dave Jarrad
42. Jim & Glenna Jones
43. John & Sheila McNeely
44. Jim Schlee
45. Ron Hoop
46. Carolyn & Mike Luptowski
47. Arthur Minor
48. Ron & Rhonda Marlin
49. Bruce & Justine Bright
50. Bobby Melton
51. Scott Zenonian
52. Dan Healy
53. Joe & Penny Gavin
54. Ken Hermes
55. Michael Darnell
56. Danny Graves
57. Monty & Jeriann Parks
58. Bill Woodson
59. Jim Ronchetto
60. Keith Humphreys
61. Max and Beverly Dow
62. Wally Huber
63. Roger & Joni Weed
64. Rus & Maureen Leverich
65. Jim Campbell
66. Charles Evans
67. Rick Say
68. Ron & Terrie Ames
69. William Balinski
70. Len Sesko
71. Jeff Bauknecht
72. Len Sesko
73. Jeff Bauknecht
74. Derek Merritt
75. Henry Mogler
76. Gary & Jennifer Kelly
77. Dennis Harris
78. Mike Schilling
79. Ed Dewitt
80. Larry Toews
81. Wayne Plybon
82. John Church
83. Richard & Diana Paul
84. Mark & Vickie Church
85. Ken Cook
86. Dennis & Donna Ziegler
87. Mark Loveless
88. Mark & Wanda Loveland
89.James Pion
90. Sandra Jackson/Ed Behnke
91. Stan Wisniewski
92. Steve & Mary Ottenwess
93. James & Denise Foreman
94. Tom & Kim Mecomber
95. Blake Sheppard
96. Roy Dittler
97. Robert Medina
98. Chris Pavka
99. Russ Klueter
100. Terry Ashley
101. David Moss
102. Jack Vier
103. Bob Ottke
104. Buster Foster
105. Drew Greiner
106. Doug Carey
107.Pat Knapp
108.Larry Williams
109. David Hill
110.H.John Kohl
111.Niel Patterson
112.Chip DeLuca
113.Rick & Sharon Harlow
114.Rick & Joyce Jones
115.Frank Tietgens

116.Jerry & Joanne Finklea