Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC on M.A.R.S. > Montana Problems, Problem Solving & Technical Help
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 10-24-2019, 07:19 AM   #1
kjmcdowell77
Established Member
 
kjmcdowell77's Avatar
 
Join Date: Sep 2018
Location: Omaha
Posts: 47
M.O.C. #22739
Things Are Going Wrong Right and Left

We are on our last trip of the season in our year old HC 321MK. When setting up at the site, I noticed the read out on our leveling panel is now blank. I can't get any of the messages to show up on the screen, so I grounded the jacks manually and then pushed the auto level button. Seemed to work but I'm wondering what happened to the display. Any advice would be appreciated.

Also, up to now, we haven't been out in cold enough weather but what the heat pump was sufficient to keep things warm, but a couple nights ago it got down in the 30s with high humidity and I tried to turn on the furnace. No dice. I did all the usual checks. Made sure the tanks were full and turned on. Ran the stove for a few minutes to make sure any air locks were removed. Finally I called a local mobile service tech to come and take a look. We have it narrowed down to either the thermostat or the control module mounted in the rear AC along with the heat pump. I've had the coach for a year and one month and this is the first time we have ever used the furnace. The local guy says that Dometic has a two year warranty and the dealer is telling me it is one year. Do any of you have any experience with Dometic warranty claims? I do have a service contract but I'm trying to avoid having to pay the $100.00 deductable.
__________________
Kelly McDowell
Omaha NE
2018 High Country 321MK
2017 Silverado 2500HD Duramax Diesel
kjmcdowell77 is offline   Reply With Quote
Old 10-24-2019, 09:25 AM   #2
DQDick
Montana Master
 
DQDick's Avatar
 
Join Date: Jun 2011
Location: Wilsey
Posts: 16,821
M.O.C. #11455
Call Lippert on the display. They are good to work with and can either tell you how to fix it or get you a new one if necessary. Don't know about the Dometic warranty, but I would call them also.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, MorRyde pin box
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.
DQDick is offline   Reply With Quote
Old 10-24-2019, 09:41 AM   #3
Slow Hand
Montana Fan
 
Join Date: May 2015
Location: Livermore
Posts: 214
M.O.C. #17391
All this technology they put in these RV's sounds nice but why are so many having problems with them. I guess I am lucky with my 03 old school. Manuel everything LOL
Slow Hand is offline   Reply With Quote
Old 10-24-2019, 10:17 AM   #4
waynemoore
Montana Master
 
waynemoore's Avatar
 
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
I must agree with Slow Hand mine is a 2015 and must be built just before all the technology crap. I just don’t see the need for the in command system.far to many systems to go bad.
__________________
Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
waynemoore is offline   Reply With Quote
Old 10-24-2019, 11:30 AM   #5
Harrisden54
Established Member
 
Join Date: Feb 2019
Location: Saint Louis
Posts: 36
M.O.C. #23419
I had an issue with my furnace on my 2019 High Country. I called Dometic and was told it has a 2 year warranty. I would suggest calling Dometic.
__________________
2019 HC 384BR
2019 F350 KingRanch FX4 LB
Harrisden54 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:39 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×