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11-26-2005, 04:24 AM
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#41
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Montana Fan
Join Date: Nov 2004
Location: Hudson
Posts: 480
M.O.C. #2446
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As an owner of a Montana.
I would like to take the opportunity to thank Jeff Rank for his quick response and concern for these people and taking action.
Its not name Keystone or the Montana name that make it a good company. It is all the PEOPLE like Jeff that can and do make the difference for each and everyone of us.
Thank you to the Montana division of Keystone for their staff that make a positive influence for us.
Thanks to MOC owner, for this board.
__________________
Chris Donna and Oliver the rescue Dog.
Old 3255RL It is a weekend warrior and less than 15K miles. Mostly sits at the house. Home is where the heart is.
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11-26-2005, 05:31 AM
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#42
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Montana Master
Join Date: Dec 2002
Location: Spring Hill
Posts: 2,725
M.O.C. #59
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Hear,hear...I'll drink to that uhftx. Great company,Great forum.
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11-26-2005, 10:41 AM
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#43
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Montana Fan
Join Date: Feb 2005
Location: Where we are parked
Posts: 226
M.O.C. #3125
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I agree. Its nice to know there are people out there behind these outfits.
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11-26-2005, 11:53 AM
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#44
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Montana Master
Join Date: Dec 2002
Location:
Posts: 1,206
M.O.C. #70
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Linda,
Finally get back to the board and you have a fire to talk about!! So happy to hear it was put out before injuries or destruction of you rig.
Here's to getting things back in order in short time and I think we will all be checking this out on our own rigs.
Scary, I tell ya, scary!
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11-28-2005, 11:39 AM
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#45
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Montana Fan
Join Date: Jul 2005
Location: Zachary
Posts: 324
M.O.C. #4142
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Reading this a bit late but glad to here you are okay. Hope you get it fixed asap and you can be Thankful during this time as i'm sure you are even though it wasn't a good day. God Bless.
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11-28-2005, 12:04 PM
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#46
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Montana Master
Join Date: Feb 2005
Location: Statham
Posts: 1,410
M.O.C. #3215
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Just read this, Linda, but thank goodness that you were there to discover the problem when you did; it could have been so much worse. So glad that both of you are safe!
I will keep both of you in my prayers and hope you get the Montana fixed as soon as possible.
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12-02-2005, 06:02 AM
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#47
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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So what happened with the fire damage?? last post was the letter from Keystone and to call them that Monday..How did they help you????
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12-02-2005, 06:27 AM
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#48
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Montana Master
Join Date: Aug 2003
Location: Woodward
Posts: 2,795
M.O.C. #450
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I never got the chance to call Keystone because they called me, talked to Rick explained what had happened. Then on Tuesday he called back with a new phone number and ask if I had pictures. I sent him all the pictures that I put on here. I have not heard anything else from Keystone or the Insurance company. So at this point I am just waiting.
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12-06-2005, 07:48 AM
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#49
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Montana Master
Join Date: Nov 2002
Location: Oceanside
Posts: 20,028
M.O.C. #20
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Linda, have you heard anything back yet? If anyone had doubts about whether Keystone reads this forum, I think your post answers that question. They are the reason we still have a Montana.
BJ, good to see you posting again.
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12-06-2005, 11:15 AM
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#50
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Montana Fan
Join Date: Apr 2005
Location: Spokane Vallley
Posts: 268
M.O.C. #3532
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Agree with Steve.....it is a great site to express both our praise and our problems, but it is basically very honest concering issues with our Monty's which we love......Les
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12-06-2005, 12:10 PM
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#51
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Montana Master
Join Date: Aug 2003
Location: Woodward
Posts: 2,795
M.O.C. #450
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Steve, I have not heard anything as of yet but I understand that most of the head office was at a meeting of some sort.So I am still waiting, I understand that you had the same thing on your Montana please put something there to protect the hydralic lines from the 12 volt wires rubbing on the frame.
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12-06-2005, 02:15 PM
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#52
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,146
M.O.C. #1920
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Linda -
Sorry to hear about your fire, as everyone has said. I am really surprised that you have had to wait from Nov 23 to now without the insurance or Keystone coming to look at your unit. Jeff's response was very nice, but doesn't appear to have gotten any action yet. I will be sure to check my rig when I put the batteries back in this spring.
I am very glad that neither of you were injured and it sounds as if your unit is still habitable. I will certainly pay attention to this thread to see how everything turns out. Best of luck for a blessed holiday season.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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12-06-2005, 02:56 PM
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#53
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Montana Fan
Join Date: Jan 2004
Location: Anchorage
Posts: 355
M.O.C. #794
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[the way to the fuse box inside,the 12 volt wire is melted inside.
So sorry to hear, but so good that you alerted us to such a serious problem with the wiring. What a scare! We had our bedroom slide hydrolic fluid leak all over underneath the bed trying to bring the slide in, and that could have caused a fire too, if there would have been a spark from those wires. We'll be sure to check those wires on ours when we hook up the batteries again, and head to Florida end of January. Linda, you have been such a help to all of us. You were so helpful when I first signed on to this website, before getting our 3380RL Montana. So thankful that you are OK.
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12-08-2005, 04:14 AM
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#54
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Montana Master
Join Date: Feb 2004
Location: New Braunfels
Posts: 664
M.O.C. #920
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Prariepoodle,
Glad to hear the damage was not worse and you guys are safe.
Certainly hope you get some information SOON from your insurance co. as well as Keystone. In my opinion, both have had ample time to respond.
Would you care to mention who your insurance co. is?
Good luck,
Weldon
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12-09-2005, 04:58 AM
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#55
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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I would be a little concerned about not hearing from your insurance company yet. The letter from Keystone was "nice" but since there has been no follow up apparently nice was all is was.The insurance company is the responsible party to pay for the damage.If there are any other "issues" the insurance company is better equipped to deal with them that you are. I am just thinking out loud here..but If I were Keystone's lawyers I would not advise keystone to pay for the repair as that would/ could be viewed as a admission of fault.I would let the insurance company deal with the entire issue...Just my thoughts..There has been plenty of time for action to have been taken..something is not right here...
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12-12-2005, 10:57 AM
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#56
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Montana Master
Join Date: Nov 2002
Location: Oceanside
Posts: 20,028
M.O.C. #20
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Quote:
quote:Originally posted by prariepoodle
Steve, I have not heard anything as of yet but I understand that most of the head office was at a meeting of some sort.So I am still waiting, I understand that you had the same thing on your Montana please put something there to protect the hydralic lines from the 12 volt wires rubbing on the frame.
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Linda, after seeing your pictures I took some foam pipe insulation and put it along the metal edge of that hole to act as insulation. I thank you for your post alerting all of us to this possible problem. I haven't yet read the remainder of this thread but I hope you hear soon from them.
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12-20-2005, 06:06 PM
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#57
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Montana Master
Join Date: Dec 2004
Location: Omaha
Posts: 2,076
M.O.C. #2780
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wondering if there is an update on this problem yet. I am anxious to know the outcome. I hope that your Christmas present will be a Monty as good as new.
__________________
Paul and Jan Kelpe
2014 Big Sky 3150RL
2015 GMC Denali, Duramax/Allison
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12-21-2005, 07:36 AM
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#58
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Montana Master
Join Date: Aug 2003
Location: Woodward
Posts: 2,795
M.O.C. #450
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I understand parts are ordered no set date for work to begin.That would be a wonderful chistmas present or New Years present.
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12-26-2005, 08:08 AM
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#59
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Montana Fan
Join Date: Sep 2004
Location: Livingston
Posts: 474
M.O.C. #2056
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Sorry we don't have any details, but just received an email from friends saying that their neighbors' 3400 Montana caught fire in the middle of the night. It was apparently an AC electrical problem. First their fan went out and then the refrig. and then they caught on fire. Was hoping they were MOC and I would find out first hand. If I get more info will post here unless I run across their topic.
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12-26-2005, 10:24 AM
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#60
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Montana Master
Join Date: Jan 2004
Location: Down the Road
Posts: 5,627
M.O.C. #889
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mobilrvn,
If you talk to your friends again, please send all of our thoughts and prayers from every one of the MOC members to the folks who had the fire.
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