Slide adjustment is spelled out in the Lippert brochure included in the documentation that came with the unit. Usually pretty easy as long as you mark your start point in case you have to rework your adjustments and follow the steps sequentially. Dealers often categorize slide adjustments as routine maintenance not covered by warranty. Others do from a customer goodwill perspective. Our experience over the years, once adjusted correctly ( the slide seals correctly top, bottom, sides) and does not track the interior carpet, pretty much adjustment free after that. Sorry to hear you had problems with yours.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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