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08-26-2013, 09:36 AM
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#1
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Montana Master
Join Date: Jan 2005
Location: Goshen
Posts: 1,058
M.O.C. #2827
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Keystone Customer Service
We were at the 5th wheel over the weekend and, since we are taking it out of state for the Labor Day holiday, I decided to go up on top and check to see if I was going to need to wash the roof before this coming Friday. Discovered that the wiper seal across the top of the main living room slide on the door side was starting to come loose.
Decided this morning to run into Goshen and visit Customer Service to see what they would suggest. While there, almost immediately bumped into an old friend. Her name is Carmen Westlake. Haven't seen her in a couple years but, when she seen me.....I got a huge hug!! We shot the bull for a couple minutes and then I was greeted by one of her other techs and business was taken care of.
For any of you MOC members who have never met her, she is easy on the eyes...........and smells really good, too!!
When I drove up, I noticed that it looks like an addition is being added to the building and when I got inside the front door, there has been some remodeling done and they have a receptionist. All since last years rally.
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08-26-2013, 10:02 AM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Have had a couple of phone and email visits with Ms. Westlake this year and she seems like she'll more than make up for the loss of Darrell.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-26-2013, 01:19 PM
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#3
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Many of us will get to meet her at the fall rally..
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08-26-2013, 03:18 PM
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#4
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Montana Fan
Join Date: Oct 2012
Location: Davis
Posts: 183
M.O.C. #12956
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Be careful guys or one of your new "mods" will be a dog house big enuff for you to sleep in!!! HAHAHA
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09-17-2013, 12:47 PM
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#5
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Montana Fan
Join Date: Sep 2007
Location: Somerset
Posts: 119
M.O.C. #7632
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Is it possible to get Ms. Westlake's email address?
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09-17-2013, 01:57 PM
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#6
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Montana Master
Join Date: Jan 2005
Location: Goshen
Posts: 1,058
M.O.C. #2827
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JacknBetsy, I don't have her email address. But, perhaps someone else on the forum does. I don't know if anyone in Team Montana would give you that or, not.
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09-17-2013, 03:19 PM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Just call Customer Service and ask for her.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-28-2013, 03:08 PM
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#8
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,146
M.O.C. #1920
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She was very helpful on a few issues for me.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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