Took my 2009 Monty 3400, purchased in September, 2008 into the dealer for Warranty repairs on 6/15 and today, 7/11/09, I returned from my dealer without my Monty… Here’s why.
The 32” TV was in-operative. The dealer never contacted Keystone and went out to buy a replacement on his own. He claims Keystone buys clearance TV’s and when they break under warranty, its up to the dealers to find one that fits. Here’s the problem, the one he found was a 32” Insignia brand (original was a Sylvania) and sure it fits with a 1.5 inch gap on the left, right and top, and a 5 inch gap on the bottom! It looks like I bought the trailer w/o a TV and installed an aftermarket one. He then told me that’s all Keystone will authorize and I would have to call Keystone.
I left the trailer and said I wanted a “custom fit” TV just like the one I purchased 10 months ago. He told me to call Keystone on Monday.
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