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09-19-2017, 11:17 AM
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#1
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Montana Damaged
Well, here we are in beautiful Charleston, SC. However, on the way here we stopped to have breakfast. Had plenty of parking room. Apparently there was a car show in the area because we saw several restored cars on the road and a couple in the parking lot. No one was parked near us when we went into the restaurant. Toward the end of breakfast we hear a page for someone pulling a Montana 5th Wheel. Don (husband) went up to the cashier's stand and there stood a guy with bad news.
To make a long story short, this guy was pulling a trailer with a car that he had restored. As he was pulling into the parking slot (opposite) next to our 5th wheel his trailer caught the bottom back edge of our 5th wheel and pulled the back cap from the frame. I was happy that he at least came into the restaurant to find us, but when i saw the damage my heart sank.
Thankfully, this guy has good insurance and his insurance company has been great.
We duct taped the damaged area and came on to Charleston where we had reservations. After we arrived, I called Camping World (CW) because they are one of 2 authorized dealers in the area. It took CW 3 days to call be back and the caller (Chris) was NOT very nice or helpful.
So, I have now called Coastal RV and they were just the opposite - very accommodating. It is still going to take 6 weeks to get the repairs done.
The RV park where we are staying has been wonderful. We will be here for 2 weeks and then the 5th wheel will go into the shop for a few days. Then, we will come back to the RV park until all the parts come in. Then, the 5th wheel will be in repair for 2-3 weeks and we will move into a hotel that the insurance company will pay for.
That is where we are today. I will keep posting as we go along so you have a glimpse into the process - at least what we are experiencing.
There are a bunch of worse places to be - we love Charleston so being here for a while is no burden. Don graduated from the Citadel, so a couple of football games are on the schedule.
More to come.
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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09-19-2017, 11:23 AM
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#2
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Established Member
Join Date: Apr 2017
Location: Cathay
Posts: 42
M.O.C. #19665
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Sorry to hear of this. It was great that the guy came in and dealt with you in person. Your Monty will be good as new soon and you have a great story to tell! Thanks for your service to our country.
__________________
Scott & Deb
2018 Montana 3731FL with 5.5K Onan, MorRyde IS
2017 F350DRW, 6.7L Diesel,Anderson Aluminum hitch
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09-19-2017, 12:11 PM
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#3
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Montana Master
Join Date: Jun 2014
Location: Vancouver Island
Posts: 894
M.O.C. #14417
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Hopefully all will be back to normal in a short period of time.
__________________
Lenny and Ros
2012 Montana 3400RL,680 Watts Solar,4xT-105 Trojans,GP-ISW2000-12 Inverter,Trimetric 2020, EMSHW50C
2009 Chevy Silverado 3500 LTZ Duramax 4x4 CC Dually, Banks Speed Brake
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09-19-2017, 01:14 PM
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#4
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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He could have just kept going. Best wishes for a speedy repair.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-19-2017, 01:56 PM
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#5
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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That sucks but I'm sure they will do a good job on all the repairs to rig you should send some picks so we can see the before & after.
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09-19-2017, 03:40 PM
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#6
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Sounds like a bad deal, but since the guy stopped and had good insurance it sounds like it's coming out as well as can be expected. Hope the end product is good or better than new.
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09-19-2017, 04:04 PM
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#7
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Montana Master
Join Date: Jan 2013
Location: Bridgewater
Posts: 1,196
M.O.C. #13166
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It seems you're making lemonade out of lemons. Glad for you that things seem to be falling into place. Best wishes that you'll be back on the road soon..
__________________
2010 Montana 3455SA, Mor/Ryde pin, wet bolts, TST 507, Progressive HW50C, GY G614
2019 Silverado D/A 3500HD LTZ DRW CC
B&W Companion
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09-19-2017, 05:49 PM
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#8
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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As painful as it was to see your rig damaged, at least you have a light at the end of the tunnel. Good luck to you.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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09-20-2017, 08:58 AM
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#9
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Pictures of Damaged Montana
Here are the pics of the damage.
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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09-20-2017, 12:04 PM
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#10
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Established Member
Join Date: Nov 2016
Location: Sanford
Posts: 33
M.O.C. #19237
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OUCH!!! Hope the weather stays good for you because it looks like a bunch of water could get in that large gap. The way it's torn away, it looks like his truck nose was at your camper rear end and didn't pull out far enough before making his turn. You're right though...plenty of places to be stuck worse than Charleston. Good luck!
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09-20-2017, 12:50 PM
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#11
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Established Member
Join Date: Apr 2017
Location: Cathay
Posts: 42
M.O.C. #19665
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It's only a flesh wound. :-D
__________________
Scott & Deb
2018 Montana 3731FL with 5.5K Onan, MorRyde IS
2017 F350DRW, 6.7L Diesel,Anderson Aluminum hitch
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09-20-2017, 02:31 PM
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#12
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Montana Fan
Join Date: Oct 2008
Location: Summerville
Posts: 375
M.O.C. #8908
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I was reading your post to the wife and said to the wife that I hope they don't take it to Camping World. They have the worst service shop I have had experience with. As you saw they won't like to return calls. We take ours over to the beach and use Camping Connection for service.
__________________
Bobby . . June
2019 "3791RD" Montana - 2019 Chevy Duramax/Allison 3500 Crewcab
Summerville, South Carolina
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09-20-2017, 04:33 PM
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#13
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,175
M.O.C. #6433
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I feel your pain. Except I did my own damage by catching the rear corner on a post coming out of storage. Even worse than yours. Rear cap fiberglass pulled back and torn in three places. And like you I used white duct to hold it together. Plus a ratchet strap. Internet search found an RV repair facility with good reviews. Dropped it off on a Tuesday. They worked up the estimate, submitted to my insurance, got approval, completed the repairs, and I picked it up looking new after only 3 weeks. And that included July 4th holiday.
Good luck with yours.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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09-21-2017, 08:21 AM
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#14
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Thanks Everyone
Thanks to everyone who replied. We have Progressive insurance, so if anyone has had a bad experience with them please let me know. The adjuster will be here on Monday (9/25). In the meantime, if you have never stayed at Oak Plantation Campground, I highly recommend this place. The owner and managers have been nothing short of wonderful and the park is beautiful, great location, and quiet.
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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09-21-2017, 02:51 PM
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#15
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Montana Fan
Join Date: Jul 2017
Location: Monett
Posts: 138
M.O.C. #20129
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Man that is too bad, I agree on the water issue. I would be using some plastic and duct taped top to bottom to reduce any moisture getting in there because they likely would not get it dried out (I doubt they would even try) before fixing it.
Good luck and great move away from Camping Worst and their service department.
__________________
Jeff & Lori Banning + the Yorkies Lucy and Ricky
2018 3950BR
2017 Ford F350 King Ranch DRW 6.7L PS 4:10's
Monett, MO
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09-21-2017, 02:57 PM
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#16
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Quote:
Originally Posted by jeff_banning
Man that is too bad, I agree on the water issue. I would be using some plastic and duct taped top to bottom to reduce any moisture getting in there because they likely would not get it dried out (I doubt they would even try) before fixing it.
Good luck and great move away from Camping Worst and their service department.
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Yes, we have since taped the entire area. I was concerned about the water getting in so we took care of that. The guy has Progressive insurance, as do we, so they can argue with themselves.
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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09-25-2017, 03:05 PM
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#17
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Montana Master
Join Date: Sep 2017
Location: Willis
Posts: 896
M.O.C. #20587
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Don and Ann, Sorry to here this but looks like things are working out well. Duct Tape -- Palomar Glue - they used it to repair a multi million $$ camera on the 200" telescope at Palomar Observatory in California. Amazing stuff.
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09-25-2017, 06:39 PM
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#18
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Montana Fan
Join Date: Mar 2016
Location: Sedona
Posts: 176
M.O.C. #18355
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We had good luck at the CW on Rivers in North Charleston several years ago. Don't know if there are others in the area. There is another near Savannah. Also liked Oak Plantation. Try the park at James Island and at the Air Base if you are military. Another park in the area for military types is at Goose Creek out North. Enjoy Charleston; its our favorite place in the fall.
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09-26-2017, 07:46 AM
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#19
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Thanks
Quote:
Originally Posted by masterdrago
Don and Ann, Sorry to here this but looks like things are working out well. Duct Tape -- Palomar Glue - they used it to repair a multi million $$ camera on the 200" telescope at Palomar Observatory in California. Amazing stuff.
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Can't go wrong with duct tape! I see you are in Willis. Is that Willis, Texas? If so, I lived there many moons ago. Always loved that area.
Ann
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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09-26-2017, 07:47 AM
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#20
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Montana Fan
Join Date: Feb 2017
Location: No Town
Posts: 432
M.O.C. #19482
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Quote:
Originally Posted by Beau2010
We had good luck at the CW on Rivers in North Charleston several years ago. Don't know if there are others in the area. There is another near Savannah. Also liked Oak Plantation. Try the park at James Island and at the Air Base if you are military. Another park in the area for military types is at Goose Creek out North. Enjoy Charleston; its our favorite place in the fall.
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Thanks Beau2010. The weather has been great - so far.
Ann
__________________
Don & Ann Wheeler:
2017 Montana 3791RD, 2017 RAM 3500 Diesel Dually, Aisin, 4.10, Sailuns, Disk Brakes, TST TPMS.
Don: USAF Ret., Fighter Pilot - Vietnam Vet '66-'67 & Ann: Ret., Texas A&M Ph.D.
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