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01-13-2014, 11:09 AM
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#1
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Montana Fan
Join Date: Jun 2011
Location: Santa Fe
Posts: 270
M.O.C. #11454
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Dimplex fireplace/heater questions
I'm having problems with my fireplace/heater.
The heater only works part time, that is with thermostat on high, usually but not all the time it produces heat with fan, but frequently after a arbitrary amount of time it seems the fan quits.
After pulling it out the fan looks good and runs. Does the heating element glow? mine doesn't,is there overheat protection, a schematic?
the flicker module doesn't work, cosmetic I think
thanks mikey
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01-13-2014, 01:28 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Many have found that their connections are loose and some have even had a minor fire issue at the connections. Others have had the air intakes full of lint or cat fur. I'd check your air intakes and if that isn't the issue it really sounds like loose connections.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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01-13-2014, 02:18 PM
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#3
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Yep like Dick said cat hair dust etc.. my fan has stopped working twice pulled it out and took off the top and bottom panels and cleaned and vacuumed all connections and switches tightened them and good to go till next time
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01-13-2014, 03:18 PM
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#4
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Montana Fan
Join Date: Jun 2011
Location: Santa Fe
Posts: 270
M.O.C. #11454
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I think i'll pull it out and run it where I can see all and clean it out as well
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01-14-2014, 01:04 AM
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#5
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Agree with all the above. I pulled mine out a week ago, and it was pretty dirty. Good cleaning put it back in good running shape.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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01-14-2014, 02:21 PM
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#6
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Montana Fan
Join Date: Jun 2011
Location: Santa Fe
Posts: 270
M.O.C. #11454
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pulled it out, been running fan no heat all day ok will try heat tonight and i'll see
mikey
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01-14-2014, 03:25 PM
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#7
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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On the advice of a member we pulled the fireplace out as soon as we got the unit home after purchase. There was a lot of construction debris back there. We now pull it about this time every year.
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01-15-2014, 06:09 PM
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#8
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Montana Fan
Join Date: Oct 2008
Location: Summerville
Posts: 375
M.O.C. #8908
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I had the same problem. Found the connection were not good and would heat up and not work. Replace the cheap connectors and not had a problem at all last year.
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Bobby . . June
2019 "3791RD" Montana - 2019 Chevy Duramax/Allison 3500 Crewcab
Summerville, South Carolina
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01-16-2014, 02:10 AM
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#9
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Montana Fan
Join Date: Jun 2011
Location: Santa Fe
Posts: 270
M.O.C. #11454
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well tested last night with heat set to high and the fan quit sometime in the night.
the heating elements seemed to be putting out heat but no fan
had cleaned fan, tightened connections
will call mfg later
mikey
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01-16-2014, 06:51 AM
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#10
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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the part of the furnace that really seems to get dirty and clogged and screws things up was Not the fan but behind the temp control knob on the right you will see a little vent next to it (must be the sensor) and that is where I concentrate my cleaning and that does the trick for me but I do clean everything else too
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01-16-2014, 11:05 AM
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#11
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Montana Fan
Join Date: Jun 2011
Location: Santa Fe
Posts: 270
M.O.C. #11454
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I think I got is puzzled out
With new bigger flat screen sitting right over fireplace, I put a extension on the mantle to prevent the heater heat from affecting tv. evidently this causes the air flow to overheat the heater overheat and shut down fan.
My bad
Thanks for the suggestions
mikey
RESETTING THE TEMPERATURE CUTOFF
This unit is equipped with a thermostat which controls the temperature of the room. It does this by turning the heater on and off. The heater is protected with a safety device to prevent overheating. Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by switching the ON/OFF SWITCH to OFF and waiting 5 minutes before switching the unit back on
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08-31-2015, 05:54 AM
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#12
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Established Member
Join Date: Jun 2015
Location: Tecumseh
Posts: 13
M.O.C. #17546
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SO glad to find this discussion here! It is the exact help we needed. You guys rock!
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08-31-2015, 08:24 AM
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#13
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Yeah we know OOOH and there will be a small nominal fee for that advise ..will that be Cash or Charge??
Quote:
quote:Originally posted by Monica
SO glad to find this discussion here! It is the exact help we needed. You guys rock!
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08-31-2015, 05:44 PM
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#14
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Montana Fan
Join Date: Feb 2014
Location: Chico
Posts: 269
M.O.C. #14041
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Mine had a similar problem. The fan worked but the heating element would fail after a few minutes. There is an over-temp protection device on the heating element. Had to replace the element--over a hundred dollars.
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09-01-2015, 04:16 AM
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#15
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Montana Master
Join Date: Mar 2013
Location: Hanover
Posts: 1,471
M.O.C. #13325
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This all brings up the point that while we and most with a fireplace really like it, it is a royal pain to keep working (especially if you've got pets!).
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09-01-2015, 09:54 AM
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#16
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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I've never pulled mine out to clean & check and it still works well. Does anyone have pics/step by step so I don't have to reinvent the wheel? TIA.
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2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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09-01-2015, 11:17 AM
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#17
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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there are 4 screws 2 on ea side of the top corners and 2 on ea side of the bottom corners(flip down the control panel) and then the fireplace just slides out,unplug it and turn it upside down and remove all the little screws holding the bottom panel on and there you have it Start cleaning and Vacuuming and also if you are at it turn it right side up and take the top panel off Repeat,it is just ALOT of little screws holding the panels on just make sure you remember how the panels interlock with ea other pretty easy job just time cosuming
Quote:
quote:Originally posted by CORattler
I've never pulled mine out to clean & check and it still works well. Does anyone have pics/step by step so I don't have to reinvent the wheel? TIA.
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09-01-2015, 11:35 AM
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#18
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Montana Master
Join Date: Aug 2008
Location: New Bern
Posts: 4,372
M.O.C. #8728
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While it's out, check the bottom panel. If it has one row of vents, this could be your problem. Dimplex sent me another panel with several rows of vents in it and it solved my problem. The old panel wasn't allowing enough air flow.
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