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09-11-2018, 01:52 PM
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#1
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Established Member
Join Date: Apr 2018
Location: South Yarmouth
Posts: 15
M.O.C. #21580
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Auto Leveling jacks won't respond
Just got back from a great weekend away. The leveling jacks won't respond. We've checked the fuses, loose connections. It's happened on our previous weekends away, but today it's dead. Problem is, we can't get it off the truck!. This renders the truck useless and it's our second car. Calls to Camping World are going unanswered (not surprised by that). Any help or suggestions would be most appreciated
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09-11-2018, 01:55 PM
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#2
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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electric or hydraulic?
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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09-11-2018, 03:26 PM
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#3
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Seasoned Camper
Join Date: Jul 2017
Location: Nicholson
Posts: 67
M.O.C. #20168
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I've found that mine will not work if the battery is the least bit low. When this happens I just back my truck near enough to plug it in. Has worked ever time.
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09-11-2018, 05:21 PM
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#4
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,371
M.O.C. #4831
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It appears you have electric jacks, not that it matters. Call Lippert and their wonderful technical support people will help you figure it out.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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09-11-2018, 07:14 PM
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#5
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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In years past, electric front jacks had a crank handle supplied with the fiver. You attached it inside one of the front storage doors to the jacks and hand cranked. Electric levelers may or may not still have this feature. Do you remember seeing any kind of crank handle onboard?
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09-11-2018, 07:16 PM
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#6
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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The handle normally came stored on the front wall of the basement on the street side.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-11-2018, 08:14 PM
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#7
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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If all else fails, use two bottle jacks at the front frame to lift the fiver off the truck.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-12-2018, 10:01 AM
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#8
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Established Member
Join Date: Apr 2018
Location: South Yarmouth
Posts: 15
M.O.C. #21580
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Thank you all for your suggestions. Most helpful. Miraculously, the left front jack worked this morning and we were able to release it from the front. But it's not dependable. It's been sporadic. A call to Lippert is in the works and we will purchase jacks, "just in case". I feel confident that I can depend on fellow Montana users for answers instead of the dealer (who still hasn't responded btw). Happy motoring
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09-12-2018, 01:04 PM
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#9
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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If they are 3.0 jacks you can use a socket in the top of the jack to put them down or up!
I think it is a 1/2" socket on a drill motor.
__________________
Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
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09-19-2018, 01:22 PM
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#10
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New Member
Join Date: Dec 2013
Location: Helena
Posts: 7
M.O.C. #13941
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Did you push the retractable foot section of the jacks all the way up before you retracted the jacks? I did this and retracted them too far and they locked up tight. I hammered out the pins and they broke loose. Now I always leave 2-1/2 pin holes showing before I retract the jacks. BTW, mine are electric.
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09-19-2018, 01:38 PM
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#11
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Montana Fan
Join Date: Sep 2018
Location: Reno
Posts: 293
M.O.C. #22620
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Check the Keystone site for instructions on how to raise/lower the jacks manually using a power drill. Good luck!
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09-19-2018, 02:22 PM
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#12
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New Member
Join Date: Jun 2018
Location: Ocean Park
Posts: 1
M.O.C. #22069
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YouTube Lippert jacks. We had that problem with both jacks they had to be re calibrated. Once we followed instructions on the video, problem solved. Good Luck!
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09-27-2018, 03:48 PM
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#13
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Established Member
Join Date: Apr 2018
Location: South Yarmouth
Posts: 15
M.O.C. #21580
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UPDATE: Thank you all for your thoughts and advice. Camping World helped us out by re-calibrating the system. Something they told us we couldn't have done on our own. So happy ending....but wait, on the way home, only 5 minutes away from Camping World, someone hit the Montana head on!! It was on a curve and she went under the front of it narrowly missing our truck and took out the whole side. My husband said the camper just exploded . Gotta start a new thread to ask about this calamity
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09-27-2018, 08:15 PM
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#14
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Does not sound good. Hope nobody was hurt.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-28-2018, 04:58 AM
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#15
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Established Member
Join Date: Apr 2018
Location: South Yarmouth
Posts: 15
M.O.C. #21580
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Thanks. My husband wasn't hurt. The woman driving the honda was taken by ambulance. She got hurt. She was speeding and looking down before the contact. Texting maybe?
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