Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC on M.A.R.S. > Maintenance
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-26-2011, 07:49 AM   #1
DonandJudy_12
Montana Master
 
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
Had repairs done by other vendors?

Has any MOCer had repairs done by others than Keystone dealers? We have a frame flex issue and no Keystone dealer with the experience or inclination to fix our unit- We do have an experienced vendor who can do the job, but Keystone is reluctant to send helpful details to my vendor- What experience has other MOCers had? HELP!!!!- THANX in advance for your input!! Don
DonandJudy_12 is offline   Reply With Quote
Old 04-26-2011, 10:51 AM   #2
CORattler
Montana Master
 
CORattler's Avatar
 
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
I had wheel grease seal/ brake replacement done by Camping World under warranty. Keystone authorized it.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
CORattler is offline   Reply With Quote
Old 04-26-2011, 03:34 PM   #3
snfexpress
Montana Master
 
Join Date: Jan 2006
Location: South
Posts: 2,499
M.O.C. #5140
We see you are in South Dakota. Perhaps a call and subsequent authorized trip to Goshen is in order?
snfexpress is offline   Reply With Quote
Old 04-26-2011, 07:31 PM   #4
dieselguy
Montana Master
 
Join Date: Feb 2005
Location: Haysville
Posts: 3,567
M.O.C. #3085
Had my axles realigned by Atlas Spring and Axle here in Wichita ... Keystone paid for it. This may not be a good example as most dealers farm out their suspension work anyway. Few have the facilities or trained personnel for this job.
dieselguy is offline   Reply With Quote
Old 04-27-2011, 07:34 AM   #5
sreigle
Montana Master
 
Join Date: Nov 2002
Location: Oceanside
Posts: 20,028
M.O.C. #20
Had our axles on a prior Montana realigned by a shop in Elkhart that Keystone recommended to me. We had to pay for it, though.
sreigle is offline   Reply With Quote
Old 04-27-2011, 10:10 AM   #6
DonandJudy_12
Montana Master
 
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
Our Monty has already had the Goshen experience- We are now out of warranty and are seeking Keystone assistance- We would appreciate if they would share their experteise(sp?) with our vendor but they are reluctant to do so- JHMO- Don
DonandJudy_12 is offline   Reply With Quote
Old 04-27-2011, 12:28 PM   #7
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 19,781
M.O.C. #2839
We have called Keystone and asked them to recommend a vendor/repair shop in the area we are in and have done that and paid...
richfaa is offline   Reply With Quote
Old 04-28-2011, 06:20 AM   #8
DonandJudy_12
Montana Master
 
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
Today, we will call Team Montana to request an approved vendor who can repair our frame failure- Seems redundant to secure their approval to have our repairs made- JHMO- Don
DonandJudy_12 is offline   Reply With Quote
Old 05-05-2011, 05:08 PM   #9
MuddyPaws
Montana Fan
 
Join Date: Oct 2004
Location: San Jose
Posts: 359
M.O.C. #2277
When our 2955 caught fire and was subsequently dropped off the towtruck 3 times we had all the repairs done by Almaden RV in San Jose, CA.

Over $20,000 in damage but we got it back better than new.
MuddyPaws is offline   Reply With Quote
Old 05-06-2011, 06:20 AM   #10
DonandJudy_12
Montana Master
 
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
After 2 calls to Team Montana and a week of silence, I got a call from Goshen- It appears Montana will work with an outside vendor under certain conditions- My situation is currently being researched- We are patiently awaiting a favorable outcome- My faith in Montana is partially restored- The outcome of our dilemma(sp?) will be posted when the results are in- THANX to all who responded!!! Don
DonandJudy_12 is offline   Reply With Quote
Old 05-13-2011, 09:36 AM   #11
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 19,781
M.O.C. #2839
Keystone will usually find a vendor that they know can do the work properly. Not any vendor will do.
richfaa is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Where to do repairs halfwright Tow Vehicles & Towing 7 06-04-2014 03:09 PM
repairs done Pugtracker General Discussions about our Montanas 12 01-21-2014 07:54 AM
Repairs bish Montana Problems, Problem Solving & Technical Help 11 08-09-2013 11:32 AM
Need help with wall repairs Biggjb Montana Problems, Problem Solving & Technical Help 5 03-23-2013 09:09 AM
Gear Vendors jimr Tow Vehicles & Towing 7 02-04-2006 09:17 AM

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:06 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
×