Thanks for the info.
I have not tried the country setup. I don't know how to do that. or even that it exists.
I have tried new dvds, old ones, and the only thing that worked was the keystone dvd that came with the all the paper work. When I put that one in, it worked perfectly. The others that I tried worked after I made it go in and out 4,5, 6, or seven times. I don't think I should have to do that. I never had that problem on any of the other players I have had.
I think the hammer is on the way.......ha ha