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01-25-2007, 02:07 PM
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#1
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Montana Master
Join Date: Apr 2004
Location: Apple Valley
Posts: 1,574
M.O.C. #1358
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If I may be so bold...
I recently purchased a number of items from RVUpgrades. I have no affiliation with them, but wanted to pass along info about how well I was treated.
They mistakenly sent one wrong part on one shipment, and on another, an item had a dent in it. They promptly resolved both matters at no additional cost to me. In this day and age, it floored me.
As it should be, but customer service isn't always a priority. It's a pleasure to be treated right and I'm a happy customer.
Perhaps a thread about different supply houses would be a good idea?
EDIT...I should check my spelling first before posting...
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01-25-2007, 02:25 PM
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#2
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Thanks for the feedback. Another great aspect of this Forum.
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01-25-2007, 03:33 PM
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#3
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Montana Master
Join Date: Oct 2006
Location: chattanooga
Posts: 1,002
M.O.C. #6363
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I also have ordered from RVUpgrades, and they promply shipped and wasvvery nice over the phone, also you can order over the internet. I would highly recommend this company!
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01-25-2007, 03:47 PM
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#4
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Montana Master
Join Date: Apr 2004
Location: Apple Valley
Posts: 1,574
M.O.C. #1358
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I don't know how long they've been around, but they must be out to make a name for themselves. They beat Camping World on most items that I could find.
I've seen this many times in the computer business, only to see that once they capture the market, the prices go up and service goes out the window.
Let's hope they don't turn into fat cats and forget the customer.
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01-26-2007, 03:09 PM
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#5
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Montana Master
Join Date: Oct 2005
Location:
Posts: 1,568
M.O.C. #4890
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CW got more competitive after Walmart started selling RV supplies and when I first got into RVing back in 1974, RV parts were a huge rip off.
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01-26-2007, 03:21 PM
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#6
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Montana Master
Join Date: Jan 2004
Location: Troy
Posts: 1,980
M.O.C. #808
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RVUpgrades is where we purchased our central vac at a very good price. Their price beat my discount at our dealership, employee price and also Presidents club price! Plus they gave us 6 extra bags on the deal. I also do not get any kick back from them but you can check them out at RVupgrades.com or 866-332-7881 for yourself. Never hurts to browse!
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01-26-2007, 05:01 PM
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#7
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Rv upgrades is in Eastlake, Ohio not to far from our home base in N. Ridgeville, Ohio.They have been around for awhile and we have ordered many items from them with excellent service.
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01-26-2007, 11:38 PM
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#8
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Montana Master
Join Date: Oct 2005
Location:
Posts: 1,568
M.O.C. #4890
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Thanks for the info. Here is the link.
http://www.rvupgradestore.com/
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