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03-15-2019, 08:40 PM
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#1
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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Awning crash
So last nigh a pop up thunderstorm hit quickly so I jump up to real in the awning. While I'm at the back door where the switch panel is unbenonst to me the wind blew the front door open because I hadn't shut it tightly in my haste to get to the awning switch. Long story short the door gets tangled in the awning arm and bends it up like a pretzel.
Now I'm guessing the supplier is Lippert though I suppose it could be a Dometic awning, I don't know which. Maybe someone here can help with that.
So my questions is does anyone know where I can get parts for this? I'll attach phots so you can see it's just the one arm brace that's bent. Second question is has anyone replaced parts in this area and when I detatch the roller will I get a surprise of some spring under tension or something?
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Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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03-15-2019, 09:25 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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One of ours had a problem from the factory and it was a Dometic. I think there's also a tag on it, but it's probably rolled up so I would just call Dometic customer service and see where you can go from there..
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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03-16-2019, 07:12 AM
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#3
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Montana Master
Join Date: Aug 2012
Location: Northport
Posts: 624
M.O.C. #12724
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Looks like a Dometic either 9200 or 9500 can't remember which. It does have a spring. Looking at awning the right side has a motor and the left side has a wind up spring. To be on the safe side put a pin in the left side to lock it.
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Paul Northport,AL W4XH
2013 358 RLT Mountaineer
2008 Silverado Duramax
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03-16-2019, 09:45 AM
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#4
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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Thanks to all. You got me thinking and I suddenly had and epiphany and thought to look through the pile of manuals I have and sure enough there it was, the Dometic 9100 installation instructions. Wow, even at this grand age I continue to amaze myself.
I have an email into my dealer to see if it's covered under my lifetime warrenty. After that fails, I will call Dometic and talk to them. At least now I know that it's called the front channel that needs replacing and I see what Paul meant by pinning the left side to lock the toursion spring. Once I obtane the part I will be able to install myself with the extra pair of hands of my grandson.
Love this forum.
Jim
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Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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03-17-2019, 06:34 AM
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#5
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Montana Master
Join Date: Jul 2014
Location: Upstate NY
Posts: 1,788
M.O.C. #14547
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There should have been a syicker on one of the arms but with that said, it most likely is a Dometic. Keystone was 'kind' enough to include the owner's manual in the pile of paper that was in the cupboard
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Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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03-17-2019, 06:46 AM
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#6
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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The part needed may be hard to come by without buying a complete "arm assembly". I have heard of others that ran into that. Not likely your dealer will replace under warranty unless they just do it out of kindness. My dealer did replace a compartment door once himself after Keystone balked on it.
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2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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03-18-2019, 06:55 PM
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#7
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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Welp, the email to my contact and the dealer bounced so I guess he doesn't work there anymore, so contacted Dometic today and I can't buy the one part I need, I have to get the whole assembly as Webefulltime predicted. It'll make it easier I guess to install but a bit expensive. Total price with a tech coming out to install is just over $600. I can however get it on Amizon with free shiping and install myself for $300.
BTW, I did find the sticker with the model no.
Thanks all for the help, especially the tip on pinning the roller.
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Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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03-18-2019, 08:13 PM
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#8
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Established Member
Join Date: Mar 2019
Location: Cheyenne
Posts: 29
M.O.C. #23582
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Yah, those springs are stout. didn’t knock me off the ladder but I sure felt like jumping.
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03-24-2019, 02:45 PM
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#10
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Established Member
Join Date: Dec 2011
Location: Nampa
Posts: 22
M.O.C. #12044
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Go to a rv repair place not the dealer. They will more than likely have a good used part. Every rv place I have worked at usually had many used awning parts. Take the old part with you
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03-24-2019, 02:54 PM
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#11
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Montana Fan
Join Date: Apr 2015
Location: Omaha
Posts: 256
M.O.C. #17319
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I have a 2010 Montana Mountaineer. My awning motor is a Dometic. The arms are the older style with a cylinder. The motor went out last year. A local RV Repairman bought our motor from Dometic in Dallas with overnight shipping. It cost $600 for the entire job. He pinned it. And he used a small garden tractor battery to touch the leads on the motor to align the gears right. He said the small battery spinned the motor at a much slower speed so he could control it better.
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03-24-2019, 03:03 PM
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#12
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Montana Fan
Join Date: Sep 2018
Location: Reno
Posts: 291
M.O.C. #22620
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New unit then it's probably Lipper. They have a pretty good web site. Good luck!
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03-24-2019, 09:31 PM
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#13
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Montana Fan
Join Date: Mar 2014
Location: New Port Richey
Posts: 438
M.O.C. #14092
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__________________
2012 Silverado 3500HD|4x4|Crew Cab|long bed|Dually
2012 Montana 3750FL
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03-25-2019, 06:23 AM
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#14
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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Thanks for all the comments and links along with offers. I found it on Amizon and it will be here on Wed along with more rain. Hope to have it installed by the weekend.
__________________
Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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04-09-2019, 10:20 AM
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#15
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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I'm not familiar with that model. I assume that the door has one of those new fangled friction hinges on it (which I hate with a passion). Is there anything else that keeps the door from contacting the awning arm?. If not that is a really bad design. That door should have a gas strut on it, preventing it from opening more that 90 deg. I had them on 2 previous Raptor trailers and loved them.
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2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
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04-09-2019, 03:09 PM
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#16
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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Quote:
Originally Posted by beeje
I'm not familiar with that model. I assume that the door has one of those new fangled friction hinges on it (which I hate with a passion). Is there anything else that keeps the door from contacting the awning arm?. If not that is a really bad design. That door should have a gas strut on it, preventing it from opening more that 90 deg. I had them on 2 previous Raptor trailers and loved them.
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The gas strut would help but the problem is it has to go full open to allow the Moryde steps to operate. So you have to be careful to run the awning in before you put the steps up or down. I do love the steps though. Basically the crash was my fault as I am aware how this works but I was in a rush and not paying attention.
That's why I call it a stupid tax a phrase coined by Dave Ramsey.
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Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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04-09-2019, 05:39 PM
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#17
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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If those mor ryde steps are the kind that flip up and into the camper, Im not a fan of those. IMHO every thing (water/debris) that is on the steps ends up in the camper when they are stored. We have the glow step revolution steps. They are very adjustable to any terrain you would encounter and easy to deploy any put away with no mess in side the unit.
__________________
2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
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04-10-2019, 05:43 AM
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#18
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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That is the drawback of these steps. It also makes it tight sometimes in a truck stop or rest area to enter the camper. Montana is I think putting these in all the new 5ers. I think now that I've seen them I would prefer the glow step. However, either one is a step up from the diving board I had on my last SOB.
__________________
Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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04-10-2019, 09:36 AM
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#19
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Montana Master
Join Date: Apr 2006
Location: Mesa az
Posts: 2,926
M.O.C. #5651
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Quote:
Originally Posted by DebNJim B
That is the drawback of these steps. It also makes it tight sometimes in a truck stop or rest area to enter the camper. Montana is I think putting these in all the new 5ers. I think now that I've seen them I would prefer the glow step. However, either one is a step up from the diving board I had on my last SOB.
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That little extra spring in the old steps helps jump over mud puddles that are at the bottom of the steps!
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Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
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04-10-2019, 09:39 AM
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#20
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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Quote:
Originally Posted by twindman
That little extra spring in the old steps helps jump over mud puddles that are at the bottom of the steps!
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Make sure you get a video doing a faceplant clearing the mudpuddle!!
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Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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