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12-18-2013, 11:45 AM
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#1
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New Member
Join Date: Feb 2013
Location: no where
Posts: 7
M.O.C. #13229
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Day light
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12-18-2013, 12:12 PM
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#2
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,363
M.O.C. #4831
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This is something that shouldn't happen. Contact your dealer and start the repair process.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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12-18-2013, 12:14 PM
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#3
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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I don't. !
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12-18-2013, 12:15 PM
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#4
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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My guess is none of the people on this forum...and if they did, they would have either caught it before buying it OR fixed it very soon OR claimed it was a new ventilation feature on their fifth wheel. If you click on the profile "button" at the top of the forum page, you can add the model of your montana and what you tow with, etc. Helpful for forum folks to help with issues. To be serious for a moment, other than the profile input, this is not good on an rv of any type. Not knowing anything about your situation other than you see daylight, it is hard to give any direction to you. John
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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12-18-2013, 12:38 PM
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#5
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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Quote:
quote:Originally posted by jcurtis934
My guess is none of the people on this forum...and if they did, they would have either caught it before buying it OR fixed it very soon OR claimed it was a new ventilation feature on their fifth wheel. If you click on the profile "button" at the top of the forum page, you can add the model of your montana and what you tow with, etc. Helpful for forum folks to help with issues. To be serious for a moment, other than the profile input, this is not good on an rv of any type. Not knowing anything about your situation other than you see daylight, it is hard to give any direction to you. John
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What he said!
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12-18-2013, 01:39 PM
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#6
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New Member
Join Date: Feb 2013
Location: no where
Posts: 7
M.O.C. #13229
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2012 mountaineer 295RKD was taking to the dealer and after waiting 4+ months Keystone will not fix it under warranty. So it must be that new Ventilation system. So So So sad. The dealer gave no reason why !
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12-18-2013, 01:52 PM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Call Keystone directly and get the answer from their customer service department. It's probably that it's out of warranty, but no sense in not making the call. It's been my experience and you might want to try this in the future that if you call Keystone first to establish a claim file and then contact a dealer things go much better. Quite a few folks have been upset about what Keystone said or that they wouldn't send parts in a timely manner or all sorts of issues only to find when they called Keystone that Keystone wasn't aware of the problem at all. Can't hurt to call.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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12-18-2013, 02:58 PM
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#8
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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I can see through my screen door when it's closed
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12-18-2013, 07:04 PM
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#9
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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Dick is absolutely correct. Personally I found Keystone to be very helpful with a couple issues on my Montana after warranty expired. It's how you approach them. I spent my life selling, therefore I find that being honest, friendly and asking for help, goes a long way. I will also tell you that a pn extended warranty for your age of coach is still available. I can tell you that many people don't lie them. That said, my Good Sam warranty has already saved me " three times" it's cost, and I have two years left. Lots of things can go wrong in a moving house. Note, these RVs are not perfect, they can develop issues. One needs to roll with that fact, and understand "stuff happens"!
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12-19-2013, 04:27 AM
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#10
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Not good. Good luck with Keystone.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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12-19-2013, 06:32 AM
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#11
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Montana Master
Join Date: Oct 2012
Location: Chilliwack
Posts: 1,520
M.O.C. #12935
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I don't understand where you are seeing daylight, my door has a moulding on the inside all around the door. The outside of the door frame itself overlaps the door opening. Is the light on the hinge side or the latch side.
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12-29-2013, 09:14 AM
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#12
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New Member
Join Date: Feb 2013
Location: no where
Posts: 7
M.O.C. #13229
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I see day light on both sides. between the door frame and molding.this is a 2013 not a 2012 we got it in 2012 at the Hershey Pa show.waiting to the new year to start calling about this. If I am lucky the 5th wheel blow apart going to the keys but I have no luck
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12-29-2013, 10:01 AM
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#13
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Quote:
quote:Originally posted by j2j3
2012 mountaineer 295RKD was taking to the dealer and after waiting 4+ months Keystone will not fix it under warranty. So it must be that new Ventilation system. So So So sad. The dealer gave no reason why !
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Welcome to the club.
The folks here will try to convince you it is a very small club.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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12-29-2013, 11:45 AM
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#14
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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You should not see any daylight around the frame. If nothing else, try caulking
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01-08-2014, 05:19 AM
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#15
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New Member
Join Date: Feb 2013
Location: no where
Posts: 7
M.O.C. #13229
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Just talked with the dealer and Keystone told them this is normal  So I guess you all better get yours to the dealer for repair  But I think I will wait til spring and tear into it
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01-08-2014, 05:30 AM
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#16
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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If my dealer or Keystone relayed to me that seeing light around the door frame was normal, I'd ask them if they could point me in the direction of the "Turnip Truck" I supposedly just fell off of.
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01-08-2014, 08:07 AM
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#17
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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Quote:
quote:Originally posted by dieselguy
If my dealer or Keystone relayed to me that seeing light around the door frame was normal, I'd ask them if they could point me in the direction of the "Turnip Truck" I supposedly just fell off of.
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Omg that's too much! Lol. So I guess I need to call Keystone and complain that I "can't" see daylight and I want mine fixed! Lol too much dieseguy! You want to ask that person " really, really "!
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01-08-2014, 01:55 PM
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#18
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Montana Master
Join Date: Dec 2004
Location: YUMA
Posts: 861
M.O.C. #2625
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Quote:
quote:Originally posted by dieselguy
If my dealer or Keystone relayed to me that seeing light around the door frame was normal, I'd ask them if they could point me in the direction of the "Turnip Truck" I supposedly just fell off of.
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X100 
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01-08-2014, 02:34 PM
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#19
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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Quote:
quote:Originally posted by j2j3
Just talked with the dealer and Keystone told them this is normal So I guess you all better get yours to the dealer for repair But I think I will wait til spring and tear into it
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I would take that comment to mean that the dealer cannot be trusted. There is no way that Keystone would tell them that. I would be contacting Keystone directly with photographs and let them tell you who to take it to to get the appropriate repairs.
Bingo
__________________
Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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01-08-2014, 11:53 PM
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#20
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Bingoes don’t be so bold.
Keystone told me in order to get out of repairing the trailer that I was required to disassemble the trailer down to removing the sink drains and re-caulk everything when the trailer was 3 months old. They referenced the trailer manual that only references outside caulking to be inspected and re-caulked as needed every 6 months.
Unfortunately that was on the phone.
This is way I tell people here when they start talking to Keystone about warranty problems to get everything in writing. Nothing in a phone call can be referenced if Keystone doesn’t want it to be referenced to.
I tell everyone to get all work done by the dealer on a work order. When the dealer tells you they fixed something and it isn’t on the work order because it is a no charge item then as far as Keystone is concerned it didn’t happen.
I had no proof of the roof inspections on my trailer because both the selling dealer and Camping world said they did the roof inspection free of charge and it wasn’t on the work order (cost to me $10,000).
So folks whatever you do get everything in writing.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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