Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC Technical Forums > Repairs & Service
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-28-2018, 02:23 PM   #1
Jamesb
Montana Fan
 
Join Date: Jan 2018
Location: Boone
Posts: 311
M.O.C. #21011
Ask Keystone first or Take to Dealer for Repair?

Our FW is still under warranty and will be going back real soon to get final items fixed under warranty. Our dealer is really good, and definitely not a CW. Several items are known issues, ie, leaking slide gearboxes, Dometic thermostats. Four out of slide toppers installed incorrectly according to Lippert, and the manuals. The screws installed to secure fabric goes thru the fabric and are starting a hole. Would I be better off to consult with Keystone on issues or leave it up to the dealer? Your thoughts and experiences are priceless.
 
__________________
2018 Montana HC 362RD
2016 Chevrolet 3500 Duramax HD SRW
Jamesb is offline   Reply With Quote
Old 10-28-2018, 02:55 PM   #2
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
I would and always do contact Keystone customer service and advise them of the issues and your actions.
richfaa is offline   Reply With Quote
Old 10-28-2018, 03:35 PM   #3
DQDick
Site Team
 
DQDick's Avatar
 
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
Have taken Rich's advice with both our rigs and been glad I did.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
DQDick is offline   Reply With Quote
Old 10-28-2018, 03:43 PM   #4
AZ Traveler
Site Team
 
AZ Traveler's Avatar
 
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,898
M.O.C. #20477
I have always dealt directly with the dealer without having an issue getting good service. BTW most of it has been at a CW dealer that I did not buy from.
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL

"Life is too short to stay indoors, enjoy the ride!"
AZ Traveler is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 02:56 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.