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Old 10-16-2010, 03:47 PM   #1
Wayne and Carolyn Mathews
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Join Date: Jul 2007
Location: Dillon KOA
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Thanks, Keystone!

I'd like to say THANKS, Keystone, for recently stepping up to the plate to take care of a problem for us quickly and efficiently. Within 7 days of my sending a letter with photos to TEAM Montana, a customer service representative called me and not only had the answer to the problem, but also had already contacted our dealer and arranged the repair.

I also want to thank Bish's RV in Idaho Falls for quickly getting the necessary information for the fix to TEAM Montana. Cindy Reese, who's been with Bish's for some time now, is always a pleasure to work with and has repeatedly been a help to us when we needed help.

Isn't it nice to have some good news on the RV front? We love our Montana, and Keystone has again proven why they are a leader in the RV industry--great customer service.

Wayne and Carolyn
 
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Old 10-16-2010, 05:07 PM   #2
CORattler
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Glad to hear good things about Keystone! BTW, what was the issue?
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Old 10-17-2010, 03:13 PM   #3
Wayne and Carolyn Mathews
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Decals, always decals!

Carolyn
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Old 10-17-2010, 03:28 PM   #4
HamRad
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Wayne and Carolyn,
Great to hear you got them to do something!

We missed you in Texas! So how goes the sale of the house?

Will we be seeing you in Q this coming Jan.? If not I hope we will see you at 7 Feathers.

Thanks for the update.
Dennis and Mary Kay
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