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05-17-2014, 07:34 AM
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#1
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Montana Fan
Join Date: Mar 2011
Location: BEND
Posts: 350
M.O.C. #11243
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Winegard Trav'ler Sat Dish
Recently when Stowing my Sat Antenna I have been getting the error message "EL Motor Stalled". I looked in the troubleshooting guide and it says that there is an obstruction or call Winegard. Well good luck with that - they never call back. Has anyone else had this issue and if so how did you resolve it?
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05-17-2014, 09:25 AM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Always got a call back from them, but sometimes it was the next day. When I did get them they were very helpful.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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05-19-2014, 04:48 AM
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#3
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Montana Fan
Join Date: Aug 2011
Location: Livingston
Posts: 131
M.O.C. #11717
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Ditto what DickQ said. I had two situations that needed a call to Wingard. Both times they called me back the same day and resolved mu issues. I found them very responsive.
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05-19-2014, 06:15 AM
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#4
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Montana Fan
Join Date: Mar 2011
Location: BEND
Posts: 350
M.O.C. #11243
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Maybe it was because we had the issue on a Saturday when leaving the RV park. Still have not received a call back from my message. I'll have to plan better to only have issues on weekdays. At any rate I know how to manually crank it down now if it happens again and I cannot get it going.
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05-19-2014, 12:51 PM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Now you've really got my interest. How do you do that?
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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05-19-2014, 01:09 PM
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#6
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Montana Master
Join Date: Oct 2012
Location: Chilliwack
Posts: 1,520
M.O.C. #12935
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It tells you how to do this in the Wineguard owners manual Dick.
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05-19-2014, 05:26 PM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Figures, I guess I didn't read far enough.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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