Water heater issue

[Glenn the fifth]

Hello all. Water heater was working fine on electric yesterday and this morning. Stopped working on electric sometime this morning. Gas still seems to work fine (lights off okay). No fuse issues found. Any thoughts? I went out and pushed the reset buttons and that did not seem to do anything. There seems to be two buttons and I don't know if you are supposes to have the switch inside the trailer off when you push them. Also don't know what position to put the outside rocker switch on the heater itself in when using the reset buttons. Thanks for any advice.

[bigskyjimmy]

Glen that has happened to me twice ,take off the black reset cover and look at the High temp/reset switch (the one on the left) mine was all burned up, the second time it went it out it burned the wire too , easy to replace about 20 bucks on E bay Suburban part #232306 and it is held on by 1 nut and a wire, check it out that could be the problem, the First time mine went out I did the same thing I kept pushing the reset buttons to no avail then I said what the heck and took the reset cover off to get a look at it and I could see right away it was bad now I keep a extra just in case

[BB_TX]

Actually it works off a circuit breaker on the electric side, not a fuse. Check your circuit breakers to see if one is tripped. Sometimes hard to tell when a breaker is tripped as it does not flip all the way to OFF. It just moves slightly off of ON.

[Carl n Susan]

The two most common failure points are the little rocker switch inside the door of the heater and the electric (left one) thermostat/high limit switch. Both have to work for electric heated water. The 120V CB could be a problem but I wouldn't start there. Suburban has had a rash of crappy electric thermostats/high limit switches, particularly with the 2012 models. At one time all you had to do was call Suburban, tell them you had a thermostat failure on one with the red plastic reset button and they would send you a new one. Current thermostats have gray plastic reset buttons. The red ones were from a different supplier (can you spell "something cheap from China"). Easy to change and not too expensive.

As others have suggested, pull off the rubber cover over the reset switches. If the thermostat shows burn marks you have located the problem.

[jimcol]

Did you check the heating element? A volt ohm meter can help you diagnose. Jim

[Glenn the fifth]

Yep, the left one did show burn marks on the little wire between the contacts. Looks like I need a new one. I guess the only place to get them is through Suburban on E-Bay as Jimmy suggested? Thanks guys!

[Glenn the fifth]

Okay, got one on the way. Found it on Amazon for $13.47. Easy fix thanks to you guys once again!

[bigskyjimmy]

Yep you might want to buy 2 at that price 14 bucks is CHEAP! best I could find was Ebay 18.00

[vangoes]

At that price buy

several. Mine went out and the cheapest I could find in Gulf Shores, All was $40

[Carl n Susan]

quote:Originally posted by Glenn the fifth

Okay, got one on the way. Found it on Amazon for $13.47. Easy fix thanks to you guys once again!

Every RV parts store I have ever been in has thermostats - even CW. But they have ranged from $25 - $35 in price. I would buy a couple at $13.47 (unless shipping is $10 or more).

[Glenn the fifth]

I will buy a few, thanks guys.

[Glenn the fifth]

By the way, they are down to $11.31 this morning. Grab some guys!