On my Greystone, there is a small metal shroud (about 2” wide) which hides 4 screws holding the fireplace in the cabinet and simply slides up to remove. Remove the 4 screws and the whole fireplace lifts out easily. It is simply plugged into an outlet. Once out, remove the bottom panel on the back to access the 4 lightbulbs. Probably the light bulbs are bad, or they have vibrated out of their sockets and just need to be screwed back in. You can plug the fireplace in to test it before putting it back in the cabinet.
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2014 Montana Mountaineer 331 RLT. Winneguard SWM Traveler Satellite Antenna, Progressive 50 amp portable EMS, 6 point Level Up.. 2016 Chevy 3500 Duramax Dually, long bed, B&W Patriot hitch.
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