Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > General Discussions about our Montanas
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 07-06-2019, 01:33 PM   #1
Carguy1965
Established Member
 
Carguy1965's Avatar
 
Join Date: Oct 2018
Location: Monroe GA
Posts: 41
M.O.C. #22777
Gray Tank Issues

Well just returned early from our first outing with the new 3121RL.. Had to leave and come home early and not very happy about it.. Had some small issues we expected and made a few notes for the dealer to address..



After a couple of days I got ready to drain my tanks for the first time.. Pulled black and it went no problem,, Pulled the main gray handle in the doghouse and heard stuff flowing like crazy.. Waited for that to finish and closed it and pulled gray 2 up by the wheel under the slide. The whole handle came slap out in my hand along with about 16 inches of bare cable. Literally was not attached to anything.. Go back inside I am showing Gray 2 empty and Gray 1 still slap full.. Called my dealer this morning and he tells me its just come loose from the rod etc, Tells me to cut out the plastic floor down there and just screw it back together and they will fix the floor. So I crawl under there and open it up. The only valve is the one hooked to the main gray pull in the doghouse. Get my son to pull it and you can feel it slide inside the housing. The other pull cable is just sticking out pointing at nothing. There is no other pipe, no other valve, no rod to hook it to etc. Just some wires and empty space. I literally think the factory never put a valve on the other gray tank. And the one that's on there just pulls for the kitchen side tank.. I am sure glad I didn't haul it all the way to the beach or something. We were only about 20 miles from home.. Still not how I wanted to end my trip, but we were essentially shut down with the main gray tank full and no way to drain it.



So far am I far less than impressed with my top of the line new Montana, that's for sure..
__________________
2019 3121RL Anniversary Edition

2016 Ram 2500 4x4 6.7 CTD
Carguy1965 is offline   Reply With Quote
Old 07-12-2019, 07:51 PM   #2
Carguy1965
Established Member
 
Carguy1965's Avatar
 
Join Date: Oct 2018
Location: Monroe GA
Posts: 41
M.O.C. #22777
Well it would seem there was very little interest in this thread so I must be the only person ever to have this issue.. But in the interest of potentially helping out someone else who might here is what happened.



After taking the rig back to our dealer with a list of mostly small things but the whopper being no way to drain gray tank No1 the dealer service manager called me to swing by and see what they found.



Turns out the factory hooked up gray tank No1's pull valve in the doghouse to the valve for gray tank No 2. Thus the pull handle I went to pull for what I thought was tank 2 as stated was attached to nothing. Likewise the actual valve for tank one was sitting snug in its place farther forward with nothing at all attached to it. Once they attached the proper pulls to the proper tank valves all was right with the world. A small thing as all the plumbing was in fact correct, but a big issue when you are camping and your main tank is full.. I would recommend anyone taking delivery of a new unit have them put water in both gray tanks and verify that they will in fact drain when pulled. Not a bad idea for the black tank as well. I was of course showed the pull valve locations in our walk through, but obviously at this point the correct operation of both was not tested by my dealer. They have apologized and done a super job addressing all our item list, but you might want to check before you camp if you are picking up a new unit...



Happy Camping !
__________________
2019 3121RL Anniversary Edition

2016 Ram 2500 4x4 6.7 CTD
Carguy1965 is offline   Reply With Quote
Old 07-12-2019, 08:16 PM   #3
suny07
Montana Fan
 
suny07's Avatar
 
Join Date: Mar 2018
Location: Atlanta
Posts: 200
M.O.C. #21337
Hi

plumbing issues are my nightmare too.
Glad your dealer fixed that quickly.

Mike
__________________
Montana HC 305RL
RAM 3500 Mega Cab Cummins Diesel
suny07 is offline   Reply With Quote
Old 07-13-2019, 10:30 AM   #4
DQDick
Montana Master
 
DQDick's Avatar
 
Join Date: Jun 2011
Location: Wilsey
Posts: 16,818
M.O.C. #11455
Every time you think you've heard all that they could screw up at the factory a new one comes along. Glad it worked out for you.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, MorRyde pin box
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.
DQDick is offline   Reply With Quote
Old 07-13-2019, 10:51 AM   #5
Nutmeg
Established Member
 
Join Date: Jun 2019
Location: New England
Posts: 14
M.O.C. #24249
This must have been so frustrating for you.
After reading you post, I just shake my head.
Just like Dick said........when you think you've heard it all.
__________________
2015 HC 318 RE
2015 GMC Sierra 2500 /tow package
Nutmeg is offline   Reply With Quote
Old 07-13-2019, 03:22 PM   #6
Carguy1965
Established Member
 
Carguy1965's Avatar
 
Join Date: Oct 2018
Location: Monroe GA
Posts: 41
M.O.C. #22777
Quote:
Originally Posted by suny07 View Post
Hi

plumbing issues are my nightmare too.
Glad your dealer fixed that quickly.

Mike

Sorry to hear that Sir, What issues are you having and where did you get your Montana out of curiosity as we both seem to be in the metro ATL area..
__________________
2019 3121RL Anniversary Edition

2016 Ram 2500 4x4 6.7 CTD
Carguy1965 is offline   Reply With Quote
Old 07-13-2019, 03:23 PM   #7
Carguy1965
Established Member
 
Carguy1965's Avatar
 
Join Date: Oct 2018
Location: Monroe GA
Posts: 41
M.O.C. #22777
Thanks folks. Looking forward to our next run with no plumbing issues...
__________________
2019 3121RL Anniversary Edition

2016 Ram 2500 4x4 6.7 CTD
Carguy1965 is offline   Reply With Quote
Old 07-14-2019, 10:14 AM   #8
TennTom
Montana Fan
 
TennTom's Avatar
 
Join Date: Jun 2018
Location: Holladay
Posts: 190
M.O.C. #22087
When we took delivery of our new rig we put water in every tank, ensured water pump worked, tested black tank flush and then drained every tank. Your right, everyone should do that. Glad yours was a simple fix.
__________________
2019 HC 381TH
2018 Ram 2500 - 6.4 HEMI
TennTom is offline   Reply With Quote
Old 07-14-2019, 02:33 PM   #9
Montana Man
Montana Master
 
Join Date: Jun 2018
Location: Lemoore
Posts: 605
M.O.C. #21963
Your next problem will be with the cables breaking. Search the forum and you will find several ways to make tank draining reliable. BTW, they only break when it is raining.
__________________
2016 3160, Legacy, Manufacturing defects corrected by me, 2014 Ram 3500 SRW SWB 4X4 6.7 Aisin Mega Cab, EBC slotted disks and brakes.
Montana Man is offline   Reply With Quote
Old 07-17-2019, 03:18 PM   #10
StageCoachDriver
Montana Fan
 
StageCoachDriver's Avatar
 
Join Date: Sep 2018
Location: Reno
Posts: 143
M.O.C. #22620
Wow! That's why we always do a close to home run for a few days to catch these kinds of problems.


Being in IT most of my adult life, we had a saying - final QA is always in the customer's office.


Glad the dealer was able to get you good and I hope the factory paid them a bundle to do the work.
StageCoachDriver is offline   Reply With Quote
Old 07-17-2019, 08:38 PM   #11
fernsco
Seasoned Camper
 
Join Date: Jan 2008
Location: Nokesville
Posts: 67
M.O.C. #8144
We have a 3121RL as well and have had it back to the dealer (for over 2 months) for a couple of issues:
- Bedroom slideout just would not work properly even after all the methods to re-synch etc. New motors installed under warranty.
- Fireplace replaced because it did not produce heat (our walk thru was on a nasty 95 degree day so we missed that on our walk thru....more like a run thru due to the heat)
- Underneath storage units when locked could still be pulled right open (sure I could have fixed that myself but was upset an factory QA/QC)
"Maiden voyage" after the rig is back from dealer is in August so hoping all goes well.
This is our second Montana. Loved our first one, but jury is still out on this one primarily due to cheaper materials utilized and the overall lack of quality control.
fernsco is offline   Reply With Quote
Old 07-17-2019, 10:49 PM   #12
GreG L.
Montana Fan
 
Join Date: Jun 2018
Location: Jacksonville
Posts: 129
M.O.C. #21993
This is why I try to read every post. I will add this check to my extensive list, fill and dump all tanks. I have a 3561 coming off the line in 10 days and have notified the dealer I will need 5 to 6 hours of the unit being hooked up to electric, water and sewer for a personal walk through, they were not happy but want their money.
__________________
2020 Montana 3561 Legacy (Because of the Forum), everything except paint
2018 Silverado 3500 DRW, 50Gal Transfer Flow, Andersen hitch.
GreG L. is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:21 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×