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03-23-2009, 04:03 PM
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#1
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Montana Fan
Join Date: May 2005
Location: zelienople
Posts: 300
M.O.C. #3760
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Dodge CTD cracked innercoil not covered
Dodge gives 5yr 100,000mi warranty on cummins diesel. I cracked innercoil coming back from Fla last week over W.Va. mountains. Dodge says its part of 3yr/36,000 not 5/100k on engine. Its part of the turbo, but not part of engine. $825.00 to replace. I'm fighting with them, but no results yet. I'm at 4yr, 61,000mi. Has anyone heard of this exclusion? I told them I want to see it in writing. Service Mgr to get back to me on that. Comments, please. Ray
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03-23-2009, 04:38 PM
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#2
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Montana Master
Join Date: Sep 2003
Location: Sunshine
Posts: 1,445
M.O.C. #538
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What's a intercoil? Do you mean Innercooler? If so I think Dodge is right on the 36000/3years since it is NOT part of the Cummins itself. I would look at a after market unit myself (now waiting for the warranty police on this).
This was one of the plastic units I bet.
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03-23-2009, 05:25 PM
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#3
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Montana Master
Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
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I think I would look up on E bay and see if I could find a used one.
__________________
Pulling a 2004, 2980 RL an oldie but goodie.
Tow vehicle is a 2009 RED RAM 3500 DRW.
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03-23-2009, 11:20 PM
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#4
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Montana Master
Join Date: Sep 2008
Location:
Posts: 560
M.O.C. #8818
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That would be "intercooler".
Depending on the failure, and if it's not a plastic one, your cheapest route would probably be to get it repaired. Are you upping the boost with a tuner box? Stock boost should not blow out an intercooler.
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03-24-2009, 12:42 AM
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#5
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Montana Fan
Join Date: May 2005
Location: zelienople
Posts: 300
M.O.C. #3760
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Sorry,it is innercooler. No, I have not added anything to it. I want to protect the balance of the warranty. I just don't underestand why it's not covered. It's not on a gas engine, so I assume it should fall under the diesel warranty.
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03-24-2009, 03:06 AM
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#6
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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HUmm Now I have to look at my Ford Diesel warranty. It reads the same as the Dodge..Butttt..This could prompt the Ford ESP plan sooner..
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03-24-2009, 03:09 AM
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#7
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Montana Fan
Join Date: Jan 2007
Location: Moab
Posts: 316
M.O.C. #6756
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did it blow the plastic end off or what? Dodge did have a recall on the intercoolers with plastic ends..pursue this for sure. Check it out thru dealers TSBs issued by Chrysler
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03-24-2009, 04:42 AM
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#8
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Looked at the 08 Ford Warranty..5 years 100K miles on the diesel motor..Page 11 para 4. It looks like the turbo assembly IS covered although the word "interecooler does not appear. I have no idea what parts make up the turbo assembly . perhaps someone who does know can read that page and comment. I AM going over to the Ford dealer and ask the warranty department the specific question as to what exactly is covered.. Ray... Thanks for the heads up..
ON EDIT...The intercooler IS covered 5 years 100K see page 21
. Intercooler assembly-Engine charger
What in the blazes is a "engine charger"
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03-24-2009, 10:14 AM
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#10
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Montana Master
Join Date: Sep 2008
Location:
Posts: 560
M.O.C. #8818
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Quote:
quote:Originally posted by richfaa
What in the blazes is a "engine charger"
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The engine charger is the turbo system, the pressurized air supplied by the turbo CHARGER is called charged air.
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03-24-2009, 02:06 PM
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#11
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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It was confusing... The turbochargers are covered under the Diesel motor warrenty. The Engine charger and inter cooler were covered under the "emissions" warranty..both for 5 years 100K miles.I was confused by the turbos being under the motor warranty and the intercooler assembly-engine charger under the emissions warranty??? as long as it is all covered I am happy.
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03-24-2009, 02:14 PM
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#12
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Montana Fan
Join Date: May 2005
Location: zelienople
Posts: 300
M.O.C. #3760
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Thanks again for all the info. Steves reference to the diesel forum gives me some ammo to go back to the dealer with. Apparantly a lot of people had problems in 05 with the plastic ends causing a mid year change back to all aluminum. Awsome wealth of info on this forum. Fortunately I was able to tow all the way home with just losing power on the hills. Mine was cracked, not completely blown. Thanks again qand God Bless, Ray
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03-25-2009, 12:49 PM
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#13
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Montana Fan
Join Date: May 2005
Location: zelienople
Posts: 300
M.O.C. #3760
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Problem resolved satisfactoraly with Dodge, see my thread in General discussions, saved $500.00 I put there to emphasize what an awsome source of info is on this forum. I'm a lurker, I have learned so much on here, but still have a lot more to learn. God Bless, Ray
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