Jpkelpe,
Sounds like there is some sort of problem with the wiring run through to the AC. Just as you feared.
Doo-doo happens. I'm guessing that, (just as happened with one of our surround speaker wires,) someone may have run a screw or staple through your AC power wire. Or bent it until it broke.
When you say your friend “ran a wire from the breaker,” did that mean the same exact breaker?
Reason I ask is because here where we’re camping, one leg of the 50-Amp went out. In our case, all the power in the living room area was down, but kitchen and bedroom were fine. Is anything else in your living room areas down? All outlets working?
I’m guessing that if that were what’s wrong, you’d have plenty of other symptoms. But who knows? These rigs aren’t presented with wiring diagrams!
I'd be sure you get the dealer to look into it. The re-running of a wire shouldn't be all that impossible. It all goes through the ceiling space.
Steve