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Old 10-15-2007, 04:01 PM   #1
DONnANNIE
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OEM Manufacturers Phone Numbers

I am trying to compile a list of Montana OEM companies, their phone numbers and URL website. I think this would be of great benefit to each of us when we run into an equipment problems and need to call the OEM company.

All we need are Name - Phone - URL Website:
Example Keystone Customer Service - 866-425-4369 - www.keystonerv.com

I will try to list only the toll free phone number, if available. All business's do have wired phones so NO cell phone numbers. The URL to their web site, if available, would also help me in verifying the phone number.

If they are not original equipment suppliers (i.e. JT Stabilizers) for the Montana, Mountaineer or Big Sky lines, we will not include their names. For that type NON OEM information you can go to the RV Related Links pages and find them there. We also do not want extensions to their favorite CSR or any personal phone numbers.

Edit:
Okay, here is what I have as of today. I want to thank Bob (Rogue)for his contribution to the majority of the list.

Awning
Dometic (A&E Awning) Customer Service 800-544-4881
CustomerSupportCenter@dometicusa.com www.dometicusa.com

Axle
Dexter Axel Service & Warranty 574 295-7888 www.dexteraxle.com

Brakes
AL-KO Kober Corp 574 294-6651 www.al-kousa.com

Breakaway Switch
ESCO 574 264-4156

Carbon Monoxide Alarm
Atwood By Kidde Users Guide model KN-COB-B and KN-COPP-B
Consumer Hotline 800-654-9677 www.kiddeus.com

Central RV Vacuum
Dometic (Central Vacuum) Customer Service 800-544-4881 / 574-294-2511 CustomerSupportCenter@dometicusa.com www.dometicusa.com

Cook Top/Range
Maytag Services 800-688-9900(USA) 800-688-2002(Cdn)
RV Cooking Appliances Installation Instructions 800-544-5513

Counter Top
Better Way Products Lite-Gran Matt Finish Solid Surface Counter Top Care and
Maintenance Instructions (574) 831-3340

Electric Fireplace
Dimplex North America 800-346-7539 www.dimplex.com

Fan Ceiling
Hugger Fans Owners Instruction Manual – no address or phone number

Fan Vent
Fan-Tastic Vent 800-521-0298 www.fantasticvent.com

Fire Extinguisher
First Alert Kitchen Fire Extinguisher 800-323-9005 www.firstalert.com

Flash Light Rechargeable
Installation and instruction manual
No Manufacture or phone number

Floor Panel
Dyna Span Floor Panels
Affiliated Resources 800-288-3802 www.affiliatedresources.net

Keystone RV Service Center
2425 Davis Drive Goshen, IN 46526 Customer Service 7 AM-5PM EST – Ask for “Team Montana”
866-425-4369 / 574 535-2100 www.keystonerv.com

Lazy Susan
Knape & Vogt Manufacturing Co. 800-899-6535 / 765-288-8730 www.kv.com

Local Antenna
Winegard Sensar Antennas Technical Service & Warranty 800-788-4417
mobiletechhelp@winegard.com www.winegard.com

LP Gas Detector
MTI Industries Model 20-441 800-383-0269
info@mtiindustries.com www.Safe-T-Alert.com


LP Regulators
Marshal Gas Controls Models 254-00 and 290-00 800-877-2495 512-396-2257
www.mgc-mbc.com

Refrigerator
Dometic Models RM2351, RM2354, RM2451, RM2454, RM2551, RM2554, RM2652, RM2662, RM2663, RM2852, RM2862, RM3862, NDR1062, NDR1292. Customer Service 800-544-4881 CustomerSupportCenter@dometicusa.com www.dometicusa.com

Roof
Dicor Corporation 574-264-2699 www.dicor.com

Slide
Lippert Components Hydraulic Slideout and Hydraulic Landing Gear 866-524-7821
warranty@lci1.com www.lci1.com/service_contact.html

Smoke Alarm
Safe T Alarm Owners Manual 800-383-0269

Sound System, CD Player, Radio
Quest QR3000 Operation Manual
514-457-2555 (Canada) info@questhifi.com www.questhifi.com (Not Verified)

Steps
Hickory Springs Ft. Smith, AR 800-643-2102 / 479-646-6161
JSI Corp Elkhart, IN 574-262-2399
www.recreationalvehicleproducts.com


Thermostat
Dometic, Duo-Therm, CCC (Comfort Control Center) Part NO. 3109228.001
Customer Service 800-544-4881 / 219 463-4858
CustomerSupportCenter@dometicusa.com www.dometicusa.com

Tires
Mission
Tireco 800-227-8925 www.tireco.com
Uniroyal
Uniroyal 877-864-7692 www.uniroyal.com

Toilet
Dometic/Sealand Traveler Lite Fine China Toilet
800-321-9886 / 330-496-3211
Customer Service 800-544-4881 / 219 463-4858
CustomerSupportCenter@dometicusa.com www.dometicusa.com

TV
Zenith Model C2H26B Series A, Operating Guide/Warranty 1-888-865-3026
Toshiba Model 13A26/19A26, Owner’s Manual

Upper Oven
Apollo ˝ Time, Convection and Microwave Oven
Apollo Worldwide 800-330-9707 www.halftimeovens.com
Mid West Supply – Lynn 547-472-4283


If anyone has additions or corrections, please let me know.
 
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Old 10-16-2007, 01:50 AM   #2
Mudchief
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I think it would be nice to have the phone number even if it is not a 800 number.
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Dennis & Linda Ward
Paola, Kansas
Montana 3735MK Legacy Edition
1200 watts of Solar
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Old 10-16-2007, 06:55 AM   #3
DONnANNIE
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Bingo, Rogue let me know about his post. I didn't see it until he mentioned it. I'll start with what he posted.

Dennis, I'll see what we can do.

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Old 10-16-2007, 12:46 PM   #4
lwcdg
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Don my Monty came with Uniroyal tires in 05 so can Uniroyal be listed? It's not the current tire of Keystone today but was when I bought. So the question is what is the correct criteria?
thanks for the upcoming clarification,
Chuck
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Old 10-17-2007, 10:35 AM   #5
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Quote:
quote:lwcdg Posted - Oct 16 2007 : 6:46:24 PM
Don my Monty came with Uniroyal tires in 05 so can Uniroyal be listed? It's not the current tire of Keystone today but was when I bought. So the question is what is the correct criteria?...Chuck
Chuck, I have not heard of Uniroyal tires coming on the Monty, but if you bought the Monty new from a dealer with Uniroyal tires then I think it could listed. If it was purchased as a used Monty, then I would say it would not qualify unless there are a lot of folks out there like you with Uniroyal tires.

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Old 10-17-2007, 11:27 AM   #6
lwcdg
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Don I agree. Yes it was bought new from the dealer with uniroyals on it. They have held up extremely well, to bad Keystone had to switch to overseas mfg on tires. Bad decision.
Chuck
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Old 10-17-2007, 11:44 AM   #7
Glenn and Lorraine
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Hugger Fans by Westinghouse.....http://www.westinghouseceilingfans.com/hugger.html
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Old 10-17-2007, 02:19 PM   #8
DONnANNIE
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Hi Glenn, I checked the manual that came with mine and all it says is "Hugger Fan", no brand name. I can't find a Hugger brand online, but I found lots of hugger style fans from different manufacturers. Did Westinghouse make the fans that Keystone installed in our Montys?

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Old 10-18-2007, 03:14 AM   #9
Glenn and Lorraine
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Well it looks to me as Hugger is a Model Group in the Westinghouse line.


Here's a sample of the NEW Components page. It is far from finished.
http://www.montanaowners.com/components
You will notice that the Email addys and Vendor part numbers have been removed. This was done for 3 reasons..#1- I find one-on-one phone contact to work better than any Email. You cannot put into writing what you can put into words. #2- Confusion, Part numbers change constantly. What maybe a valid PN today could be obsolete tomorrow. #3- Space

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Old 10-18-2007, 06:27 PM   #10
DONnANNIE
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Hi Glenn, The OEM Component list looks great.

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Old 10-19-2007, 03:06 PM   #11
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Excellent job. This is what I was looking to do and now you've saved me a bunch of work.
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Old 10-19-2007, 05:47 PM   #12
DONnANNIE
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Thanks Rick. I was looking for the same thing.

I can't take all of the credit, Bob (Rogue) started the list and Glenn (Glenn & Lorraine) is working on the finished product.
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Old 10-20-2007, 04:09 AM   #13
Steve and Brenda
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Great info!!! Does the list indicate that our wonderful OEM Mission tires are made by Tireco?
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Old 10-20-2007, 05:39 PM   #14
DONnANNIE
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Quote:
quote:Steve and Brenda Posted - Oct 20 2007 : 10:09:13 AM
Great info!!! Does the list indicate that our wonderful OEM Mission tires are made by Tireco?
No, as I understand it, Tireco is the only US dealer for Mission tires or the dealer that Keystone goes through for Mission tires.

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Old 10-21-2007, 02:55 AM   #15
Glenn and Lorraine
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COMPONENTS PAGE UPDATED

Don, I have finished the 2nd version and added quite a few vendors that I already had on the RV Links page.

I also added a link on the home page as well as the links page.

If I missed any links you have let me know.
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Old 10-21-2007, 04:02 AM   #16
DHenry
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You guys did a great job, thank you.
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