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Old 09-14-2006, 10:04 AM   #1
rogersuemegan
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Join Date: Apr 2005
Location: Lake City
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M.O.C. #3579
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Keystone has changed there minds, refund in the ma

Burnside RV called me today and said that they had just gotten off the phone with Keystone and they have decided to pay the whole bill of $428 and a check will be in the mail to us today!!! I tell you a GREAT dealership is worth there weight in gold, they went to bat for us and fixed the slide right this time. We are doing the happy dance!!!!

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Old 09-14-2006, 11:06 AM   #2
jrgwdenner
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Location: Wetumpka
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So glad to hear that you got your issue resolved. Sounds like they stepped up to the plate when they should.

Judy
http://spaces.msn.com/bamatravelers/
http://bamatravelers.blogspot.com
Traveling with Glen and Greta in our 2004 Dodge dually and Montana 3380 RL

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Old 09-16-2006, 02:13 AM   #3
Montana_3894
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Just a quick note it is always a pleasure to help customers when we can. Keystone has always been a pleasure to work with and I have found over the past 8 years they have always been fair to the customer and the dealership. We both have the same goals in mind taking care of the customer.
Thank you
John Grundas
Burnside R.V Center
Houghton lake Mi
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