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Old 11-18-2019, 08:31 AM   #21
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Join Date: May 2017
Location: Madison
Posts: 24
M.O.C. #19862
New Montana from VA

We purchased our Montana from the same dealer and they are great to work with. Some unusual items we encountered that are not on most check list.
- Mattress quilt stitching was "unquilting"
- Theater seats and couch were not secured to the floor. (if that happens make sure they are centered when re-attaching)
- electric water heater was not connected
- sound system (sound bar was not connected)
- cook top/oven was more than 1/2" out of level.
- cook top one burner will not light if one of the other two are on.
- nose cap LED's were coming off
- check all interior doors for proper closure. We still have problems with our pantry door not latching
- leveling system hydraulic line fittings loose (not fully tightened) We didn't catch this until the drips showed.
- look over all caulking; we had a lot of gaps

Good Luck! We love our 3160RL
Laura & Rob
2017 3160RL Montana
2017 Chevrolet 3500 Duramax
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Old 11-18-2019, 09:07 AM   #22
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Join Date: Nov 2018
Location: Haymarket
Posts: 25
M.O.C. #23101
I would live in in for a week near the dealer at a campground. And take it right back for any issues right away. Make sure to call keystone customer service to log and report all issues!! Follow up with the service dept and keystone throughout the processes. Dont wait on service and a set short deadlines to have things fixed. You have only one year to identify the problems. The more you use the coach and travel, the better!!
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Old 11-18-2019, 10:32 AM   #23
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Join Date: Feb 2019
Location: Oklahoma City
Posts: 32
M.O.C. #23433
We were at our dealer (Lazy Days Denver) for over 8 hours (more like 9 including a lunch break) doing our PDI and getting little things fixed. They also installed the Furrion observation camera we brought with us. There was also hitch adjusting and learning how to get hitched. Then we had to move some of the stuff we brought with us from the truck to the trailer. We also installed snap pads and the TPMS before we left the dealer. Plan on taking a full day. Start as early as you can in the morning so you will have plenty of time.
Troy and Tracy Chaddon
2019 Montana High Country 330RL
2005 Ford F-350 "Bulletproofed"
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Old 11-18-2019, 11:25 AM   #24
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Join Date: Dec 2017
Location: Sharpsburg
Posts: 117
M.O.C. #20974
we bought our unit there also,very nice helpful folks. tell Dawn the Kupfers from Newnan Georgia say hi..

2014 GMC 2500 HD
2018 High Country 340BH
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Old 11-18-2019, 01:28 PM   #25
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Join Date: Mar 2019
Location: Thornville
Posts: 6
M.O.C. #23624
Congratulations on your new purchase.
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