Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC Technical Forums > Montana Problems, Problem Solving & Technical Help
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-13-2008, 01:46 PM   #1
brian ayerst
Seasoned Camper
 
Join Date: Feb 2008
Location: capreol
Posts: 61
M.O.C. #8155
microwave won't pop popcorn

we have a new montana 3465 and are having problems with our sylvania convection microwave it works great for heating but will not fully pop a bag of popcorn, is there a secret to getting it to work, lately when we try it completely shuts down and does not reset itself for about 5 minutes. Any help would be greately appreciated.
brian and joanne ayerst
 
brian ayerst is offline   Reply With Quote
Old 08-14-2008, 05:21 PM   #2
boat391
Montana Master
 
Join Date: May 2006
Location: Ronan
Posts: 513
M.O.C. #5756
sounds like you may need to replace the oven it's shuting down indicatetes a over heating problem or a voltage overload what ever it is it isn't right if it's a new unit I'd ask for a replacement just my opinion hope you find some resolve
boat391 is offline   Reply With Quote
Old 08-15-2008, 04:18 AM   #3
capn chris
Montana Master
 
Join Date: Nov 2004
Location: Arnold
Posts: 1,200
M.O.C. #2586
Send a message via AIM to capn chris Send a message via Yahoo to capn chris
Make sure you have good voltage to the rig. If connections are not clean or power source is weak, the microwave won't function properly.
capn chris is offline   Reply With Quote
Old 08-15-2008, 01:02 PM   #4
Kandharry
Established Member
 
Join Date: Mar 2008
Location: Walnut Grove
Posts: 36
M.O.C. #8304
Brian:
We've got a Sylvania microwave in our new 2955 and we're having the same problem.
Our voltage level is normal and the unit works fine for other things
it just won't pop a full bag of popcorn........and we've tried a bunch of bags and methods. Cook longer, cook twice.
It burns the kernels or leaves 1/3 of them unpopped!!!
We figured we were doing something wrong.
Harry
Kandharry is offline   Reply With Quote
Old 08-15-2008, 01:34 PM   #5
Bruce Lenhardt
Montana Fan
 
Join Date: Dec 2005
Location: Grain valley
Posts: 356
M.O.C. #5098
Send a message via ICQ to Bruce Lenhardt
We have the same problem with our new 3075 It burns the kernals and leaves 1/3 of the unpoped same as Kandharry.
Bruce Lenhardt is offline   Reply With Quote
Old 08-15-2008, 06:06 PM   #6
Trailer Trash 2
Montana Master
 
Trailer Trash 2's Avatar
 
Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
I would go to COSTCO and get that Inverter Panasonic Microwave, that is if you have a oven under the stove, if not forget and send it to the manufacture for repair.
__________________
Pulling a 2004, 2980 RL an oldie but goodie.
Tow vehicle is a 2009 RED RAM 3500 DRW.
Trailer Trash 2 is offline   Reply With Quote
Old 08-17-2008, 02:45 PM   #7
deerrahn
Montana Fan
 
deerrahn's Avatar
 
Join Date: Oct 2005
Location: St. Petersburg
Posts: 343
M.O.C. #4828
We have the same problem with ours. It even runs when it is turned off. My wife got paranoid about it and (since our dealer-Suncoast RV in Pinellas Park, Fla went out of business) now I just turn it on and off at the relay switch. Hopefully we can get it replaced or fixed when we get to the Rally.
deerrahn is offline   Reply With Quote
Old 09-11-2008, 04:36 AM   #8
brian ayerst
Seasoned Camper
 
Join Date: Feb 2008
Location: capreol
Posts: 61
M.O.C. #8155
We recently purchased a round 1 inch thick plastic bacon plate which gets the bag off the hot metal plate which does the burning, seems to work great so far. brian and joanne
brian ayerst is offline   Reply With Quote
Old 09-11-2008, 05:03 AM   #9
bncinwv
Montana Master
 
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
Based upon your last post, I think you have discovered the problem. The metal plate is to be used for the convection and half-time functions. We remove ours (Apollo, but same principle) and use the rotating glass plate when microwaving. Just a thought if the others are doing the same.
Bingo
__________________

Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
bncinwv is offline   Reply With Quote
Old 09-11-2008, 05:16 AM   #10
kroencke
Seasoned Camper
 
Join Date: Feb 2008
Location: meridian
Posts: 73
M.O.C. #8171
We also take the metal plate out when microwaving. Only use it for convection and 1/2 time oven.
kroencke is offline   Reply With Quote
Old 10-05-2008, 12:52 PM   #11
Steve and Brenda
Montana Master
 
Join Date: Oct 2006
Location: Choctaw
Posts: 530
M.O.C. #6364
Quote:
quote:Originally posted by bncinwv

Based upon your last post, I think you have discovered the problem. The metal plate is to be used for the convection and half-time functions. We remove ours (Apollo, but same principle) and use the rotating glass plate when microwaving. Just a thought if the others are doing the same.
Bingo
Rotating glass plate? Am I missing a part in our microwave?
Steve and Brenda is offline   Reply With Quote
Old 10-05-2008, 01:25 PM   #12
Waynem
Montana Master
 
Join Date: Sep 2007
Location: Texas City
Posts: 5,736
M.O.C. #7673
Even if you have the rotating glass turntable, put an inverted, microwave safe, plate in with the popcorn bag on top of the plate. It helped me in a microwave that didn't have a lot of power.

Don't forget that when the popping gets down to about 3 second interval it is time to take it out, done or not.
Waynem is offline   Reply With Quote
Old 10-05-2008, 01:46 PM   #13
bsmeaton
Montana Master
 
Join Date: Aug 2006
Location: Lone Tree
Posts: 5,615
M.O.C. #6109
Under the chair cushions is a great place to store metal plate when you remove it.
bsmeaton is offline   Reply With Quote
Old 10-05-2008, 02:46 PM   #14
deerrahn
Montana Fan
 
deerrahn's Avatar
 
Join Date: Oct 2005
Location: St. Petersburg
Posts: 343
M.O.C. #4828
As you see by our first response the Microwave was bad. We had it replaced and tried popcorn again. DW pressed the popcorn button and it popped a half a bag of popcorn. I guess we will have to epxperiment with it some more to get it figured out. Time will tell on how long we have this microwave. So far, Sylvania has not impressed me at all. Have a Good Day
deerrahn is offline   Reply With Quote
Old 10-05-2008, 03:32 PM   #15
sailer
Montana Master
 
Join Date: Mar 2007
Location: Bonita Springs
Posts: 1,943
M.O.C. #6977
as they all say ,, what glass plate , we only have the metal plate ,, i have found it takes 4 min to make pop corn ,, o by the way you have to press the cancel button when done or it will start over , i think i will look for a new microwave ,,,,sailer
sailer is offline   Reply With Quote
Old 10-06-2008, 04:24 PM   #16
John and Carol
Seasoned Camper
 
Join Date: Sep 2006
Location: Centennial
Posts: 77
M.O.C. #6294
I found this topic at the right time. This is why I like the MOC forum. We have a new 3000Rk with Sylvania microwave. I tried to pop popcorn and it didn't work. I appreciate the suggestions and will try a bacon plate or browning plate (the instructions recomment that) and see if it works. Who can live without popcorn?

Tonight I grilled hamburgers and that work great in the Sylvania.
John and Carol is offline   Reply With Quote
Old 10-08-2008, 04:17 PM   #17
Ruth
Montana Fan
 
Join Date: Apr 2008
Location: Tavernier
Posts: 216
M.O.C. #8424
We had the same problem and when we went to LazyDays they replaced the microwave and I still had the same problem. So I called Sylvania and asked them what was wrong with the popcorn setting. They said in the fine print of the instruction booklet it tells you that you must put a china plate on the turntable and then put the popcorn on the plate. Did it and now have no problems. Isn't that just the oddest thing! I wonder what they did with that perfectly good microwave/convection they replaced!! Good luck and good eating!!
Ruth is offline   Reply With Quote
Old 10-10-2008, 01:03 PM   #18
Steve and Brenda
Montana Master
 
Join Date: Oct 2006
Location: Choctaw
Posts: 530
M.O.C. #6364
We did read the instructions and it directs the user to place an inverted porcelain plate above the browning plate. Agrees that if it is a required paired of equipment it should be supplied but the design is weak in that it requires a plate to begin with.
Steve and Brenda is offline   Reply With Quote
Old 10-10-2008, 03:49 PM   #19
Waynem
Montana Master
 
Join Date: Sep 2007
Location: Texas City
Posts: 5,736
M.O.C. #7673
See my post above. Even with expensive house microwaves, all of my manuals have said to place an inverted plate to help in the heat distribution to pop the pop-corn.
Waynem is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
microwave phil59 Montana Problems, Problem Solving & Technical Help 7 11-07-2011 09:05 AM
Popcorn question daily double General Discussions about our Montanas 11 03-24-2010 02:57 AM
microwave swanny Montana Problems, Problem Solving & Technical Help 8 04-20-2009 04:10 AM
FIX FOR MY MICROWAVE?? jerrie Montana Problems, Problem Solving & Technical Help 2 06-03-2006 02:51 PM
For new members Popcorn and Jpmartin sreigle General Discussions about our Montanas 2 01-26-2006 10:14 AM

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 12:30 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.