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12-13-2018, 03:57 PM
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#1
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Stupid Norcold Fridge Is Toast
Sitting here in Yuma Az and our fridge went out, had a tech come out and we seen yellow puddle under the back coil...... Not Kool 1 year 8 months old and bit the bullet.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-13-2018, 05:31 PM
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#2
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Montana Master
Join Date: Oct 2012
Location: Box Elder
Posts: 4,690
M.O.C. #12947
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Don't give up hope, the cooling unit can be replaced for much less than the entire fridge. Our first cooling unit replacement was covered by our extended warranty, less a copay and a couple other minor charges. If you have an extended warranty, you should be good. Our second replacement, maybe six months after the first replacement, the unit was covered by Norcold, but they don't pay for labor for the replacement. When the second cooling unit was installed, I installed the ARP protection device, and we are still good with that cooling unit. Our first failure was a plugged system, probably caused form crystal buildup in the tubing. Our second failure was from a leak. I hope they told you to NOT turn the fridge on for any reason, because the ammonia in the system is extremely flammable. Both of these failures happened in 2015.
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Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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12-14-2018, 07:05 AM
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#3
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by rohrmann
Don't give up hope, the cooling unit can be replaced for much less than the entire fridge. Our first cooling unit replacement was covered by our extended warranty, less a copay and a couple other minor charges. If you have an extended warranty, you should be good. Our second replacement, maybe six months after the first replacement, the unit was covered by Norcold, but they don't pay for labor for the replacement. When the second cooling unit was installed, I installed the ARP protection device, and we are still good with that cooling unit. Our first failure was a plugged system, probably caused form crystal buildup in the tubing. Our second failure was from a leak. I hope they told you to NOT turn the fridge on for any reason, because the ammonia in the system is extremely flammable. Both of these failures happened in 2015.
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Thanks, I did have the good Sam extended warranty, the tech said to go ahead and call Norcold and find out we’re an athorized Dealer in the area we will be staying in Ca.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-13-2018, 09:16 PM
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#4
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,923
M.O.C. #20477
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A $100 dorm fridge can keep you going till you get it fixed.
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Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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12-14-2018, 07:02 AM
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#5
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by AZ Traveler
A $100 dorm fridge can keep you going till you get it fixed.
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I brought one with us and I’m glad I did.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-14-2018, 05:02 AM
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#6
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Montana Master
Join Date: Sep 2014
Location: Full Timer In Naples, Florida
Posts: 1,049
M.O.C. #15731
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Original went bad after 1 year, replaced with extended warranty with a articold cooling unit. works fine over 4 years now 24/7. Full timers here.
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2017, 3500 Ram Big Horn, 4x4, Crew Cab, DRW, Aisin Transmission, 4:10. Curt Q20, 2014 Mountaineer 331 RLT, Sailun's on the rv and truck.
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12-14-2018, 05:26 AM
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#7
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Montana Master
Join Date: Jul 2014
Location: Upstate NY
Posts: 1,788
M.O.C. #14547
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This one of the Amish cooling unit sellers: https://rvcoolingunit.com/1200LR-Nor...sh-P13259.aspx
They are about 1000- to 1200 bucks vs 3-4000+ for a new one (that too will die )
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Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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12-14-2018, 07:33 AM
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#8
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Quote:
Originally Posted by Dave W
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Our cooling units failed in both our 06 3400 and this 13 3402. We are long timers and the units are never off except for defrosting/cleaning. We replaced them with the above mentioned Amish units and never another problem.
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12-14-2018, 10:45 AM
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#9
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,359
M.O.C. #4831
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You said you have a 1 & 1/2 year old RV. As I understand it, Norcold warranties the refer for 3 years. It would seem they would be a good place to start.
https://www.thetford.com/wp-content/uploads/.../Gas-Absorption-Refrigerator-3yr.pdf
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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12-14-2018, 02:18 PM
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#10
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by carl n susan
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My Norcold warranty says 1yr
http://www.montanaowners.com/forums/...1&d=1544822158
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-14-2018, 05:34 PM
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#11
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,359
M.O.C. #4831
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Quote:
Originally Posted by DadsHemi
My Norcold warranty says 1yr
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Damn that sucks. It seems Thetford changed the warranty after 2009. Google shows 3 years but if you dig into the Thetford web site, the current warranty (well hidden) has been reduced to 1 year.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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12-14-2018, 08:45 PM
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#12
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by carl n susan
Damn that sucks. It seems Thetford changed the warranty after 2009. Google shows 3 years but if you dig into the Thetford web site, the current warranty (well hidden) has been reduced to 1 year.
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I called Norcold just to make sure and it’s 1yr, they said it was around that 2009 when they changed.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-14-2018, 03:45 PM
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#13
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Established Member
Join Date: Aug 2016
Location: Jacksonville
Posts: 17
M.O.C. #18879
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Been there , done that over the course of 2 RV's. Finally when this one went out, I researched and decided to just put in a residential unit since we really don't boon dock any more and couldn't be happier. Wish I had done it 5 years ago! We had the 4 door Norcold in our Montana and found a french door Samsung that fit perfectly in that spot. Good luck.
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12-14-2018, 06:46 PM
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#14
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Montana Master
Join Date: Nov 2007
Location: Kville
Posts: 2,865
M.O.C. #7871
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Quote:
Originally Posted by Oldblue
Been there , done that over the course of 2 RV's. Finally when this one went out, I researched and decided to just put in a residential unit since we really don't boon dock any more and couldn't be happier. Wish I had done it 5 years ago! We had the 4 door Norcold in our Montana and found a french door Samsung that fit perfectly in that spot. Good luck.
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Agree. Get rid of the "Never Cold" and put in a residential.
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01-02-2019, 08:11 PM
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#15
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Established Member
Join Date: Apr 2018
Location: Colorado Springs
Posts: 23
M.O.C. #21550
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Quote:
Originally Posted by Oldblue
Been there , done that over the course of 2 RV's. Finally when this one went out, I researched and decided to just put in a residential unit since we really don't boon dock any more and couldn't be happier. Wish I had done it 5 years ago! We had the 4 door Norcold in our Montana and found a french door Samsung that fit perfectly in that spot. Good luck.
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Did you remove your fridge and put the new one yourself?
Did it fit they the “front door”??
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12-14-2018, 06:32 PM
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#16
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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guess im glad I got the extended warranty. the dang fridge in my 3920 I bet is expensive !!! its huge ! good luck. where in California ? Theres a CW near me, well 2 actually
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12-14-2018, 08:49 PM
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#17
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by Last2Die
guess im glad I got the extended warranty. the dang fridge in my 3920 I bet is expensive !!! its huge ! good luck. where in California ? Theres a CW near me, well 2 actually
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I’m super glad I did, I was on the fence but I had this feeling I would have issues with the fridge.
We will be in San Dimas.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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12-14-2018, 10:46 PM
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#18
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Quote:
Originally Posted by DadsHemi
I’m super glad I did, I was on the fence but I had this feeling I would have issues with the fridge.
We will be in San Dimas.
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You are north of me. Not sure what’s up there. But I’m sure you will find something. As soon as I looked for a replacement cost for the fridge I bought the extended warranty. It will cover my washer and dryer too. Just in case.
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12-15-2018, 08:07 AM
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#19
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Montana Fan
Join Date: Sep 2015
Location: Anaheim Hills, CA
Posts: 161
M.O.C. #17873
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Quote:
Originally Posted by DadsHemi
Sitting here in Yuma Az and our fridge went out, had a tech come out and we seen yellow puddle under the back coil...... Not Kool 1 year 8 months old and bit the bullet.
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I have a 2019 new Montana and my refrigerator didn't work from the getgo and has been at the dealer for 3 weeks to be replaced what a piece of crap, new trailer and can't even use it. I was going to get a Residential Refer but everyone told me not to do it now I wish I would have.
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12-15-2018, 03:22 PM
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#20
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Quote:
Originally Posted by darrylwt
I have a 2019 new Montana and my refrigerator didn't work from the getgo and has been at the dealer for 3 weeks to be replaced what a piece of crap, new trailer and can't even use it. I was going to get a Residential Refer but everyone told me not to do it now I wish I would have.
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Sense I purchased extended warranty I’ll just were it out.
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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