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Old 06-18-2006, 04:51 PM   #1
fulltimedreamer
Montana Master
 
Join Date: Feb 2004
Location: Cumming
Posts: 2,820
M.O.C. #919
Great Service from Ventline

Our Mountaineer has a Northern Breeze by Ventline fan in the bathroom. It is a nice fan with rain sensor, thermostat, etc. The lift mechanism failed on our last trip. Our coach is four years old. I looked Ventline up on the internet and contacted their support by email. I received an immediate response and we identified the model of my unit. They sent me PDF files with wiring diagrams and a new lift mechanism arrived by UPS at no charge. The repair was simple and the fan is working perfectly. It's great to have a company stand behind their products as Ventline (Philips Products) has. I'm a happy customer!!!
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Old 06-22-2006, 06:18 PM   #2
campbud
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Join Date: Feb 2005
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Posts: 1,502
M.O.C. #3142
Nice when you can email and receive good service so quickly. It would be so great if every company was like that!
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Old 06-23-2006, 03:08 AM   #3
stiles watson
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Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
Great report. May their tribe increase.
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