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10-28-2016, 05:16 AM
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#1
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Established Member
Join Date: Oct 2013
Location: Fort Collins
Posts: 36
M.O.C. #13823
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Smart Surge failure
Our Progressive Industries SSP-50 saved us from bad campground wiring 2 nites ago. Yeah! Progressive says mail it in and they will repair or replace. I have 2 questions - we are on the road - how do we insure we're protected without it? How have you handled this? Boondock for a couple weeks? Also, reading some of the posts, it looks like we should upgrade to the EMSPT50C. Has anyone upgraded during this process? How does that work? When we called Progressive they were less than helpful which surprised me after reading all the glowing reviews here. Couldn't even tell me how to find a dealer who carries them.
Thanks for your help.
Dwayne & Margaret Gearhart
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10-28-2016, 05:34 AM
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#2
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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RV'ers went bunches of years without the current (and darned handy) surge protectors. I'd imagine you could enjoy your RV without it while PI does the repair and not have to boondock. The choice is your call. No answer on the upgrade.
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10-28-2016, 01:37 PM
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#3
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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Look on amazon for the pt50, that's where we got ours. Had four saves here in sw florida last winter and on our six month tour north and west only had one save and we were in a bunch of campgrounds. I would guess it all depends on where and the type of parks you use. We had three different parks in ny state and pa two years ago that had power issues. One georgia park lost their xformer right before we arrived last fall. John
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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10-28-2016, 01:47 PM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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I carry a spare just for that reason and it's also why I prefer the portable.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-28-2016, 04:57 PM
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#5
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Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,750
M.O.C. #7560
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Since out last unit was a 30 amp unit and I kept the surge protector from it to use in CGs that may not have 50 amp service. I carry it with us all the time also and have a pigtail to make the adjustment between the 30 amp and 50 amp cord. I do have to remind the DW and myself we are on 30 amp when we are hooked up to it because it is easy to pop that breaker on the post if you are not careful. If you carry a tester with you to check the power outlets on the post you should be OK without a surge protector BUT I myself would not gamble. Those electronics in the units now are really sensitive and it costs a bunch to replace them.
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10-28-2016, 05:02 PM
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#6
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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we have had only positive experiences with. Progressive. Send it in, they will fix or replace
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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11-04-2016, 10:36 AM
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#7
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Established Member
Join Date: Oct 2013
Location: Fort Collins
Posts: 36
M.O.C. #13823
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Thanks for all your responses. We mailed our Surge Guard to Progressive Industries today. So we'll see what happens next. A spare sounds like a safe idea. Thanks again,
Margaret & Dwayne Gearhart
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