If you're going to monitor a site and not look into customer complaints on that site what does that say about a company ? That to me is worse than not monitoring. I guess my experience dealing with them has not been good and that affects my thoughts on the subject. If they did respond as Mrs. Country guy says good for them. I would not expect them to respond publicly as that would open up a flood of requests and is not the purpose of this forum. I would expect if they do monitor to privately reply with a contact for further discussion. I am not going to change my opinion of Team Montana because of a post nor would I expect someone to change their opinion because of something I said.
Hazmic
Yep. No chance of that happening. I am basing my opinion on personal experience trying to talk to them.
And I agree with Dennis we are talking about two different things, Monitoring vs Responding. Enough said!
Time to move on to a broken refrig I discovered yesterday. I will talk to the dealer with a smile in my voice
Should have kept the TT